Care Choices Phone Service

Telephone: 0800 38 9 20 Email:

For assistance with finding care and support in your area, freephone the Care Choices Phone Service on 0800 389 2077

Our telephone service is here to help you with your search for care. Call us today and let us find the care services near you.

When you call, we can perform a search, based on your postcode or region, for care homes, care homes with nursing and home care providers that meet your requirements, whether that’s dementia care homes in Surrey or nursing homes in London.

We can send the results to you by post or email or discuss them with you over the phone. There is no charge for this service.

We can also send you a copy of Care Select*, which will provide you with practical and emotional guidance on all aspects of choosing and funding care for you or a loved one.

Call 0800 389 2077 – 9am to 5pm, Monday to Friday.

If you are unable to call, or would prefer us to call you at a specific time, you can request a call back by emailing: Please make sure you include your name and telephone number in the email.

For more information, please click here.