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Association of Charitable Organisations

Telephone: 02072554480
Website: www.aco.uk.net

An umbrella body for trusts and foundations that give grants and welfare support.


Association of Independent Care Advisers, The (AICA)

Telephone: 01483 203066
Website: www.aica.org.uk/

Represents member organisations around the country that help people decide on the best choice of care.


Association for Real Change (ARC)

Telephone: 01246 555 043
Website: arcuk.org.uk

An umbrella organisation that brings together those who provide services for people with learning disabilities.


Benefits Advice

Telephone: 0845 7123456
Website: www.gov.uk/browse/benefits/entitlement


British Heart Foundation

Telephone: British Heart Foundation
Website: www.bhf.org.uk/

Plays a leading role in the fight against heart disease so that it is no longer a major cause of disability and premature death.


Carer, The

Website: www.thecarer.co.uk/

TheCarer was formed to offer a unique reference point on the practicalities and emotional needs of carers.


Care Standards Inspectorate for Wales

Telephone: 01443 848450
Website: www.csiw.wales.gov.uk/

Registers and inspects care services in Wales.


Carers UK

Telephone: 020 7490 8818
Website: www.carersuk.org/

Provides support to anyone who is a carer and undertakes a variety of work to support the needs of carers.


Care Quality Commission, The

Telephone: 03000 616161
Website: www.cqc.org.uk/

A national organisation responsible for inspecting and regulating care services.


Counselling Directory

Website: www.counselling-directory.org.uk

Providing the UK with a counselling support network, enabling those in distress to find a counsellor close to them and appropriate for their needs. This is a free and confidential service.


Deafblind UK

Telephone: 01733 358 100
Website: www.deafblind.org.uk/

For people who are deaf and blind.


Department of Health, Social Services and Public Safety (Northern Ireland)

Telephone: 028 9052 0517
Website: www.dhsspsni.gov.uk/

Aims to improve the health and social wellbeing of people and ensure the provision of appropriate health and social care services.


Care England

Telephone: 020 7492 4840
Website: www.careengland.org.uk/

The largest representative body for community care in England.


Eldercare Group

Telephone: 0800 082 1155
Website: eldercaregroup.co.uk


Elderly Accommodation Counsel

Telephone: 0800 377 7070
Website: www.housingcare.org/

Helps people make decisions about where to live and any support or care they need.


Friends of the Elderly

Telephone: 020 7730 8263
Website: www.fote.org.uk/

Committed to enhancing the quality of life for older people by providing a range of high standard services.


Health Service Ombudsman for England

Telephone: 0345 015 4033
Website: www.ombudsman.org.uk/

Investigates complaints that a hardship or injustice has been caused by the NHS’s failure to provide a service, by a failure in service, or by maladministration.


Age UK (previously Help the Aged)

Telephone: 0800 169 2081
Website: www.ageuk.org.uk

Addresses the issues that matter to older people, working with them to campaign, research and develop practical solutions.


Helping Hands Home Care

Telephone: 08436340462
Website: www.helpinghandshomecare.co.uk/

One of the UK’s leading providers of 24 hour quality live in care packages for the elderly and vulnerable.


Housing Learning and Improvement Network (Housing LIN)

Telephone: 020 7820 8077
Website: www.housinglin.org.uk/AboutHousingLIN/


Imagine Hypnotherapy Norwich

Website: www.imaginehypnotherapynorwich.co.uk/

A registered hypnotherapist in Norwich, helping people with pain management, stress, anxiety, build confidence, stop smoking and many more conditions. Also offers home visits. Please visit the website for more information.


Leonard Cheshire Foundation

Telephone: 020 3242 0200
Website: www.leonard-cheshire.org/

Helps disabled people to live on their own, whether for a few hours of care at home, or more intensive support within a care home.


Lloyds Nursing Agency & Domiciliary Care

Telephone: 020 7183 8598
Website: www.lloydsnursingagency.co.uk/

We provide qualified Nurses and skilled Health Care Assistants for Nursing care and Specialist services.


Local Government Ombudsman, The

Telephone: 0300 0610614 or 0845 6021983
Website: www.lgo.org.uk/

Offers an independant compalints review service, investigating and resolving complaints about adult social care. Mon-Fri 8:30-17:30



Telephone: 020 8519 2122 Info line: 0845 766 0163
Website: www.mind.org.uk/

Works to create a better life for everyone with experience of mental distress.

Displaying 26-50 of 138