Overview
Care Types
Amenities
Fees
Visiting
Team
Reviews & Ratings

Fun and Companionship at Our Hatfield Care Home. Are you looking for a quality Hatfield residential care home? If so, Acacia Mews offers a vibrant community of care that celebrates the lives of every one of its residents. Couples and companions are warmly welcomed in our home where their well-being, comfort, and happiness are our top priority.

Visit our Hatfield care home to meet the Home Manager over a cup of tea in one of our safe visiting rooms or garden area. We’ll be happy to talk you through the different facilities and discuss your specific care needs. Situated on St Albans Road East on the outskirts of Hatfield, Acacia Mews Care Home is a high-quality residential and dementia care home that can be easily reached from the M25. It is well-respected throughout Hertfordshire. There are three floors of good size bedrooms, all with flat-screen TVs and walk-in, en-suite showers. The top floor has suites that are equipped with kitchenettes, suitable for couples who like a little more independence.

Our Hatfield care home is welcoming, comfortable and companionable, and we work hard to settle in all our residents as quickly as possible. Family members are encouraged to visit as often as they like and join in with all the activities. We have regular consultation meetings with residents and families about the  direction that home life should take. Our lounges are sociable places where our care home in Hatfield really comes to life. Residents can take part in organised activities, play a board game, enjoy an aperitif, or simply chat over a cup of coffee and a slice of the chef’s freshly baked cake. At the same time there are quiet rooms where residents can enjoy the calmer atmosphere with a book or newspaper. To see what we get up to in our Hatfield care home, you might want to view our dedicated Facebook page which is kept updated with all the activities and goings on at Acacia Mews. Alternatively, you can call our friendly manager, on 01707 925246.


Visit Acacia Mews Care Home

Care Types

Care Type(s)
  • Retirement Villages and Apartments
  • Care Home
  • Live-in Care
  • Housing with Care
  • Supported Living
  • Respite Care
Specialisms/Services
  • Dementia
  • Older People (65+)
  • Physical Disabilities
Specialist Conditions
  • Stroke
  • Alzheimer's
  • Parkinson's Disease

Features & Amenities

Room Information
  • Ensuite facilities
  • Phone point
  • TV point
  • Internet access
  • Own furniture
  • Own decoration and personal belongings
  • Number of single rooms: 65
  • Number of shared rooms: 65
Facilities within the home
  • Private garden
  • Bar/café
  • Quiet areas/lounges
Meal Times
  • Varied choice of menu
  • Meals freshly prepared in the home
Activities
  • Regular daily activities
  • Entertainment programme
  • Outings

Visiting Information

Our Acacia Mews Care Home is open for visits 24 hours a day. Our Reception is open from 8.00am to 6.00pm Monday to Friday.

Our Team

Tracy Rouse

Manager

Reviews & Ratings

CQC Rating View full report Whats this?

Overall

Good

  • SafeGood
  • Well-ledGood
  • CaringGood
  • ResponsiveGood
  • EffectiveGood
Last CQC report update February 04, 2020 • Listing updated November 20, 2025


Google Reviews

Acacia mews is really a well maintained care home with warm, welcoming and caring environment for residents and their families, the staff is professional and always willing to go extra mile to ensure residents fell comfortable, safe and well supported. I would highly recommend acacia mews care home to anyone looking for high quality residential or respite care.

paras saini published on 3 July 2026

I took my mother to this care home but found it to be unpleasant. Some other staff were very uncaring and quite rude and the second floor which they were going to put my mother on smell strongly of urine. They were not very understanding about her dementia and told me that she needs to go somewhere else.

caz churchill published on 15 April 2026

I’m the owner of a local home care provider. I’ve worked with the staff at Acacia Mews for a while now and would definitely recommend it. My first impression of Acacia Mews was how inviting all the staff were and that never changes each time I visit. No matter who you meet, they will all give you a warm welcome and say hello as you pass through the home, and as you do so, you can see how engaging they are with the residents, being attentive to their needs in a caring and dignified manner. The management team are a pleasure to collaborate with, working to a unified goal of providing the best care and support for individuals as they go through later life.

Kirsty Sheena published on 3 June 2025

A lovely site with absolutely amazing staff and kitchen who really care for they’re community

Elizabeth “Tangtastic” Barnard published on 5 August 2026

I was recently asked, as a Deputy Mayor of Welwyn Hatfield, to attend a function at the Acacia Mews Care Home in Hatfield. I had a fantastic opportunity to spend a bit of time with veronica, who was celebrating her 102 birthday! The staff at the Care Home was excellent; professional, with a kind and engaging attitude. It is clear that all residents of the Acacia Mews Care Home are well looked after!

Michal Siewniak published on 26 June 2025

Frequently Asked Questions

What type of care does Acacia Mews Care Home in Hatfield offer?

Acacia Mews Care Home offers , and care.


Can you tell me how many rooms Acacia Mews Care Home in Hatfield has?

Acacia Mews Care Home has 68 rooms.


Does Acacia Mews Care Home provide any additional types of care?

Acacia Mews Care Home also offers care for the following specialist conditions: Stroke, Alzheimer's and Parkinson's Disease.


How much does it cost to stay at Acacia Mews Care Home?

Please contact Acacia Mews Care Home directly for information on costs.


How can I contact the staff at Acacia Mews Care Home?

You can contact the staff at Acacia Mews Care Home by email or telephone. Our email address is enquiries.acaciamews@averyhealthcare.co.uk and our contact number is (01707) 925246


What is this providers CQC rating?

Acacia Mews Care Home has a Good CQC rating.


Who is the registered care manager of Acacia Mews Care Home?

55 is the manager of Acacia Mews Care Home.


What is the distance from Acacia Mews Care Home to the centre of Hatfield?

Acacia Mews Care Home is approximatly 0.06 miles from the centre of Hatfield, Hertfordshire. View on Google Maps


Are there any facilities or services available at Acacia Mews Care Home?

Acacia Mews Care Home has the following facilites; Private garden, Bar/café, Quiet areas/lounges.


Are any activities or social events organised by or for residents at Acacia Mews Care Home?

Activities at Acacia Mews Care Home include; Regular daily activities, Entertainment programme, Outings.