Overview
Care Types
Amenities
Fees
Team
Reviews & Ratings

Alexandra’s Community Care offers expert, flexible care solutions to help people with additional needs remain at home. We are one of the oldest home care providers in Cornwall providing a compassionate and person-centred approach since 1996.

 

Our wide range of services include support with personal care such as dressing, washing and medication, to palliative care, dementia care and support of more complex conditions. We can provide companionship and have also been able to support our clients in their different daily settings such as in the workplace and community activities. Recently we have also been able to extend our in-home services to include hairdressing, hand and foot care. Our agencies work extensively with the NHS to provide specialist care for advanced and complex conditions, for example, Motor Neurone Disease, Huntington’s, Parkinson’s, Multiple Sclerosis and Spinal Injuries.

 

We can offer long-term 24-hour solutions, as well as short-term care to cover a particular difficulty. With a nationally recognised in-house trainer, all our carers are expertly trained in the latest technologies and best practices so that they can provide care with skill, compassion and kindness. Client surveys and testimonials demonstrate that we continue to provide quality care in a professional and dignified way, with numerous clients regularly praising and publicly thanking our team. Our annual surveys showed 99% of respondents thought we were a caring company and 97% agreed that our carers smiled a lot.; full survey results are available from our website. We understand that working in care is a collaboration so we are experienced in working with individuals, families and professionals. We will listen and contribute to ensure that the right solution is implemented that meets all the needs of the individual. With an ethos of “Our Team is Your Team”, we become an extension of your family providing the expert care needed to keep you or loved one happy, healthy and safe at home.



Visit Alexandras Community Care Penzance

Care Types

Care Type(s)
  • Live-in Care
  • Home Care
  • Supported Living
  • Respite Care
Specialisms/Services
  • Physical Disabilities
  • Sensory Impairments
  • Younger Adults (Under 65)
  • Palliative Care
  • Drug & Alcohol Dependence
  • Dementia
  • Eating Disorders
  • Learning Disabilities & Autism
  • Mental Health
  • Older People (65+)
Specialist Conditions
  • Orthopaedic
  • Cerebral Palsy
  • Parkinson's Disease
  • Young Onset Dementia
  • Colitis & Crohn's Disease
  • Prader-Willi Syndrome
  • Down Syndrome
  • Schizophrenia
  • Epilepsy
  • Speech Impairment
  • Head/Brain Injury
  • Stroke
  • Huntington's Disease
  • Diabetes
  • Alzheimer's
  • Motor Neurone Disease
  • Arthritis
  • Asperger Syndrome
  • Multiple Sclerosis
  • Bariatric Care/Obesity
  • Muscular Dystrophy
  • Heart Conditions
  • Bipolar/Manic Depression
  • Neuropathic
  • Cancer Care

Features & Amenities

What can we help with
  • Hospital discharge
  • Medication assistance
  • Risk assessments in the home
  • Call in service
  • Sit in service
  • Transport service
  • Companionship
  • Shopping service/errands
  • Personal care assessments
  • Escort on trips
  • Prescription collection
  • Trips and visits outside the home in the community
  • Personal care
  • Waking night care
  • High dependency care - two staff attending
  • Complex Care
Around the house
  • Cleaning service
  • Food preparation and serving
  • Laundry service
  • Ironing service
  • Planning and cooking meals
  • Facilitating social arrangements within the home
  • Caring and assisting with your pet

Our Team

Image of Hannah, Manager at Alexandras Community Care Penzance

Hannah

Manager

Hannah started in 2014 as a part-time carer but loved the job so much, moved to full time and taking on more responsibility. First she became a Team Leader before moving on to Deputy Manager, Manager and then in 2021 she passed her CQC interview to become the Registered Manager for the Penzance office.

Reviews & Ratings

CQC Rating View full report Whats this?

Overall

Good

  • SafeGood
  • Well-ledGood
  • CaringGood
  • ResponsiveGood
  • EffectiveGood
Last CQC report update February 08, 2019 • Listing updated June 4, 2026


Frequently Asked Questions

What type of care does Alexandras Community Care Penzance offer?

Alexandras Community Care Penzance offers , , , , , , , , and care.


Does Alexandras Community Care Penzance provide any additional types of care?

Alexandras Community Care Penzance also offers care for the following specialist conditions: Orthopaedic, Cerebral Palsy, Parkinson's Disease, Young Onset Dementia, Colitis & Crohn's Disease, Prader-Willi Syndrome, Down Syndrome, Schizophrenia, Epilepsy, Speech Impairment, Head/Brain Injury, Stroke, Huntington's Disease, Diabetes, Alzheimer's, Motor Neurone Disease, Arthritis, Asperger Syndrome, Multiple Sclerosis, Bariatric Care/Obesity, Muscular Dystrophy, Heart Conditions, Bipolar/Manic Depression, Neuropathic and Cancer Care.


How can I contact the staff at Alexandras Community Care Penzance?

You can contact the staff at Alexandras Community Care Penzance by email or telephone. Our email address is enquiries@alexandra-care.com and our contact number is (01736) 368699


What is this providers CQC rating?

Alexandras Community Care Penzance has a Good CQC rating.