Overview
Amenities
Reviews & Ratings

Westcountry Home Care and Alexandra’s Community Care offer expert, flexible care solutions to help people with additional needs remain at home.

We are one of the oldest home care providers in Cornwall providing a compassionate and person-centred approach since 1996.

As one of the few companies that cover the majority of the county, and because we have grouped ourselves into 6 different offices you can be assured that your local team will always be able support your loved ones.

With some of the highest staff retention rates in the industry our happy, skilled teams can create tailored solutions to meet your needs and keep your loved ones safe and well looked after in their own home.

Our wide range of services include support with personal care such as dressing, washing and medication, to palliative care and dementia care.

We can provide companionship and have also been able to support our clients in their different daily settings such as in the workplace and community activities. Recently we have also been able to extend our in home services to include hairdressing, hand and foot care.

Our agencies work extensively with the NHS to provide specialist care for advanced and complex conditions, for example, Motor Neurone Disease, Huntington’s, Parkinson’s, Multiple Sclerosis and Spinal Injuries.

We can offer long term 24 hour solutions, as well as short term care to cover a particular difficulty or holiday period.

With a nationally recognised in-house trainer, all our carers are expertly trained in the latest technologies and best practises so that they can provide care with skill, compassion and kindness.

Client surveys and testimonials demonstrate that we continue to provide quality care in a professional and dignified way, with numerous clients regularly praising and publicly thank our team.

Our annual surveys showed 99% of respondents thought we were a caring company and 97% agreed that our carers smiled a lot. Full survey results are available from our website.

We understand that working in care is a collaboration so we are experienced in working with individuals, families and professionals. We will listen and contribute to ensure that the right solution is implemented that meets all the needs of the individual.

With an ethos of “Our Team is Your Team”, we become an extension of your family providing the expert care needed to keep you or loved one happy, healthy and safe at home.



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Features & Amenities

Care Type(s)
  • Home Care
  • Live-in Care
  • Respite Care
  • Supported Living
Specialist Conditions
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
Specialisms/Services
  • Dementia
  • Drug & Alcohol Dependence
  • Eating Disorders
  • Learning Disabilities & Autism
  • Mental Health
  • Older People (65+)
  • Palliative Care
  • Physical Disabilities
  • Sensory Impairments
  • Younger Adults (Under 65)
What can we help with
  • Hospital discharge
  • Medication assistance
  • Call in service
  • Sit in service
  • Companionship
  • Shopping service/errands
  • Escort on trips
  • Prescription collection
  • Personal care
Around the house
  • Cleaning service
  • Food preparation and serving
  • Laundry service

Fees

  • Hourly costs from: Please contact the provider directly for information on costs.

Reviews & Ratings

CQC Rating View full report Whats this?

Overall

Good

  • SafeGood
  • Well-ledGood
  • CaringGood
  • ResponsiveGood
  • EffectiveGood
Last CQC report update February 08, 2019 • Listing updated April 27, 2022





Frequently Asked Questions

What type of care does Alexandras Community Care Penzance in Penzance offer?

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