Overview
Care Types
Amenities
Fees
Team
Reviews & Ratings

Based in Colchester, Essex. Astar Homecare Ltd are CQC Regulated and received a Good rating on our last inspection. We support all areas including West Mersea, East Mersea, Stanway, Wivenhoe, Peldon, Rowhedge, and Fingringhoe.

 

We believe care is more than a profession. It’s our passion. With many years of experience in nursing, health, and social care, we created a service to do things better. Too often, we saw people experiencing constant changes in carers, rushed visits, and care that didn’t always meet their individual needs. We knew there had to be a better way. That’s why every journey with us begins with a thorough assessment, allowing us to truly understand each person’s needs, routines, interests, cultural requirements and goals. We then carefully match each client with carers whose skills, personality and language abilities align with their specific needs. Our highly trained and knowledgeable team is committed to delivering care with dignity, respect, compassion, and empathy. We offer a wide range of flexible, tailored services, including personal care, companionship, medication support, meal preparation, shopping, help with forms and benefits, respite care, and live-in care, enabling people to remain safely and comfortably in the place they know and love. With the reassurance of consistent support from dedicated carers, clients can maintain their independence, routine, and quality of life, while families enjoy peace of mind. Above all, we believe that great care is about building meaningful relationships, listening to what matters most, and making a genuinely positive difference every day. Our commitment is to provide care that is not only professional and reliable, but genuinely caring. Because everyone deserves to feel safe, respected, valued, and supported in the place they call home.



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Care Types

Care Type(s)
  • Home Care
  • Live-in Care
  • Day Care
  • Supported Living
  • Respite Care
  • Complex Care
  • Learning Disabilities
Specialisms/Services
  • Physical Disabilities
  • Sensory Impairments
  • Younger Adults (Under 65)
  • Palliative Care
  • Dementia
  • Learning Disabilities & Autism
  • Mental Health
  • Older People (65+)
Specialist Conditions
  • Complex Care
  • Down Syndrome
  • Epilepsy
  • Heart Conditions
  • Huntington's Disease
  • Motor Neurone Disease
  • Alzheimer's
  • Multiple Sclerosis
  • Young Onset Dementia
  • Asperger Syndrome
  • Parkinson's Disease
  • Bariatric Care/Obesity
  • Prader-Willi Syndrome
  • Bipolar/Manic Depression
  • Speech Impairment
  • Cancer Care
  • Stroke
  • Incontinence
  • Cerebral Palsy
  • Diabetes
  • Neurodiverse conditions
  • Colitis & Crohn's Disease
  • Arthritis

Features & Amenities

What can we help with
  • Hospital discharge
  • Medication assistance
  • Risk assessments in the home
  • Call in service
  • Sit in service
  • Companionship
  • Shopping service/errands
  • Personal care assessments
  • Escort on trips
  • Prescription collection
  • Trips and visits outside the home in the community
  • Personal care
  • Waking night care
  • High dependency care - two staff attending
  • Complex Care
Around the house
  • Cleaning service
  • Food preparation and serving
  • Laundry service
  • Planning and cooking meals
  • Facilitating social arrangements within the home
  • Caring and assisting with your pet

Fees

  • Weekly costs from: Please contact the provider directly for information on costs.
  • Hourly costs from: Please contact the provider directly for information on costs.
  • Respite: Please contact the provider directly for information on costs.
  • Visiting care: Please contact the provider directly for information on costs.
  • Live-in care (single): Please contact the provider directly for information on costs.
  • Live-in care (couple): Please contact the provider directly for information on costs.

Our Team

A woman with dark hair and glasses sits at a desk, wearing an Astar Homecare Ltd uniform. Notes are pinned to the wall behind her.

Zandra

Manager

I have dedicated my career to health and social care since the age of 18, building a wealth of knowledge, experience, and professional expertise. I hold Health and Social Care qualifications from Levels 2 through 5, as well as credentials in nursing, management, social work, teaching, and training. I am a qualified assessor in Health and Social Care, a certified trainer, and a mandatory training instructor, enabling me to mentor staff and uphold the highest standards of practice. My professional experience includes working within Essex County Council and within safeguarding services, where I developed specialist expertise in protecting vulnerable adults and promoting their rights, well-being, and independence. Throughout my career, I have been passionate about empowering both the people we support and the staff who provide their care. Alongside my career, I am a proud mother of four grown-up children. Balancing family life with a lifelong vocation in care has strengthened my resilience and determination. Caring for others has never simply me been my profession; it has always been my calling.
Person wearing a purple collared shirt with white trim, facing the camera, against a plain white background.

Hayley

Hayley has been an integral part of our team since 2020 and currently serves as our operations manager. She plays a key role in ensuring the smooth and effective day-to-day running of the organisation. Hayley is responsible for coordinating client assessments, managing staff rotas, and overseeing daily operations to ensure that clients and their families receive consistent, compassionate support. She also manages safeguarding concerns, working collaboratively with professionals and families to address issues promptly and achieve the best possible outcomes for those in our care. Hayley's strong organisational skills, approachable nature, and commitment to high-quality, person-centred care make her an invaluable member of the management team.

Number of Care staff

  • 22

Languages Spoken

  • English, British Sign Language, French, Hindi, Telugu

Reviews & Ratings

CQC Rating View full report Whats this?

Overall

Good

  • SafeGood
  • Well-ledGood
  • CaringGood
  • ResponsiveGood
  • EffectiveGood
Last CQC report update July 25, 2018 • Listing updated July 23, 2026


Frequently Asked Questions

What type of care does Astar Homecare Ltd offer?

Astar Homecare Ltd offers , , , , , , and care.


Does Astar Homecare Ltd provide any additional types of care?

Astar Homecare Ltd also offers care for the following specialist conditions: Complex Care, Down Syndrome, Epilepsy, Heart Conditions, Huntington's Disease, Motor Neurone Disease, Alzheimer's, Multiple Sclerosis, Young Onset Dementia, Asperger Syndrome, Parkinson's Disease, Bariatric Care/Obesity, Prader-Willi Syndrome, Bipolar/Manic Depression, Speech Impairment, Cancer Care, Stroke, Incontinence, Cerebral Palsy, Diabetes, Neurodiverse conditions, Colitis & Crohn's Disease and Arthritis.


How can I contact the staff at Astar Homecare Ltd?

You can contact the staff at Astar Homecare Ltd by email or telephone. Our email address is contact@astarhomecare.org.uk and our contact number is (01206) 890907


What is this providers CQC rating?

Astar Homecare Ltd has a Good CQC rating.