Overview
Care Types
Amenities
Fees
Team
Reviews & Ratings
Awards

At Home Care provides professional home care in Hemel Hempstead and surrounding areas across Hertfordshire. We are committed to providing compassionate, reliable, and outcome-focused care that improves quality of life for every person we support.

Our approach is rooted in the belief that people thrive when they are allowed to stay independent, and our care services are designed to make that possible, ensuring dignity, self-esteem, and quality of life are maintained at all times.

Our home care services:

  • Live-in Care
  • Domiciliary Care
  • Companionship
  • Specialist Care
  • Supported Living

Choosing care can feel daunting, but our trusted, compassionate team is here to help.

  1. Arrange an initial chat
  2. Book a free assessment.
  3. Decide what care suits you.
  4. Meet your care professionals.
  5. Start your At Home Care journey.

 



Visit At Home Care

Care Types

Care Type(s)
  • Respite Care
  • Learning Disabilities
  • Live-in Care
  • Home Care
  • Supported Living
  • Day Care
Specialisms/Services
  • Eating Disorders
  • Learning Disabilities & Autism
  • Mental Health
  • Older People (65+)
  • Physical Disabilities
  • Sensory Impairments
  • Younger Adults (Under 65)
  • Palliative Care
  • Dementia
Specialist Conditions
  • Young Onset Dementia
  • Alzheimer's
  • Down Syndrome
  • Epilepsy
  • Parkinson's Disease
  • Stroke
  • Diabetes

Features & Amenities

What can we help with
  • Hospital discharge
  • Medication assistance
  • Risk assessments in the home
  • Call in service
  • Sit in service
  • Companionship
  • Shopping service/errands
  • Personal care assessments
  • Trips and visits outside the home in the community
  • Personal care
  • Waking night care
  • High dependency care - two staff attending
Around the house
  • Cleaning service
  • Food preparation and serving
  • Laundry service
  • Ironing service
  • Facilitating social arrangements within the home

Our Team

Robyn Sparks

Manager

Robyn Sparks has been with At Home Care for nearly six years, starting as a Care & Support Worker and progressing to her current role as Operations Manager. Along the way, she advanced through roles as a Field Care Supervisor, Deputy Care Manager, and Registered Care Manager. She is deeply passionate about providing more than care it’s about making a real difference in the lives of our clients.
My goal is to create a family-like atmosphere where every individual feels valued, respected, and supported. Seeing the positive impact we make every day motivates me to ensure that the highest standards of care are consistently delivered.

Reviews & Ratings

CQC Rating View full report Whats this?

Overall

Requires improvement

  • SafeRequires improvement
  • Well-ledRequires improvement
  • CaringGood
  • ResponsiveGood
  • EffectiveGood
Last CQC report update August 07, 2021 • Listing updated September 1, 2026


Google Reviews

We're very impressed with the friendliness, care and empathy shown by all of your carers. Even on days when we're feeling down they manage to elicit a smile and encouraging word. You do an amazing job under sometimes difficult circumstances, just keep doing what you do!

Vanessa Darby published on 10 June 2026

Unlike the previous care company I used over the past few years, who I found unhelpful and unwilling to do various simple tasks, the carers from At Home Care on many occasions have gone beyond the call of duty. The carers are all so polite and friendly. They have exceeded all my expectations and I would definitely not hesitate to recommend At Home Care to others.

Tina Winn published on 15 July 2026

I have been using At Home Care to support my 98 year old mother for some years, and I have no concerns at all in leaving her in their care. Their personal service provision is respectful and carried out in a professional, but friendly style. Their admin is equally professional, with a can do attitude to changes that may be required.

Christopher Day published on 12 March 2026

Home Care have been very supportive and helpful with their care. When I’ve had any problems they are very approachable and quick to respond to any issues. I wouldn’t hesitate in recommending the Hemel Hempstead team

Patricia Foskett published on 25 March 2026

My mum had several different care companies over her last few years and I can easily say that At Home Care were by far the best. The carers genuinely cared and the management also were compassionate and understanding - not just to mum but to myself and my brother. They understood how difficult it could be to deal with mum's situation and were empathetic and went out of their way to try and accommodate any changes. Melissa would stay in contact with me to ensure mum always got the help she needed, but also to check on how I was doing. 1000% recommend 👌

Anouk Koray (Caffeine Nights) published on 2 June 2025

Awards

Top 20 Rated Home Care Provider in East of England in 2020

Top 20 Rated Home Care Provider in East of England in 2021

The Hertfordshire Care Awards 2023 Finalist for The Inspirational Leader Award

The Hertfordshire Care Awards 2024 Finalist for Outstanding Achievement in Homecare

Frequently Asked Questions

What type of care does At Home Care offer?

At Home Care offers , , , , , , , and care.

Does At Home Care provide any additional types of care?

At Home Care also offers care for the following specialist conditions: Young Onset Dementia, Alzheimer's, Down Syndrome, Epilepsy, Parkinson's Disease, Stroke and Diabetes.

How can I contact the staff at At Home Care?

You can contact the staff at At Home Care by email or telephone. Our email address is admin@athomecare.co.uk and our contact number is (01442) 817117

What is this providers CQC rating?

At Home Care has a Requires improvement CQC rating.