Professional care and support services in your home

Avant Hounslow provides quality care to customers and their families, who require care and support mainly in their homes, enabling them to live independent lives as long as possible and with dignity.

We provide services from 30 minutes to live in care. We are locally based in the areas we cover to provide a unique and personalised service to all our customers.

We invest heavily in always recruiting skilled, police checked, caring, care professionals who uphold nurturing values.

For many people the questions about care don’t arise until there is a sudden need. Most of us think that there is a stark choice between living self sufficiently, without care, or going in to a residential home. However this is not the case and Avant has the solution. We allow our customers to live full, interesting lives and stay within the comfort of their own home.

Care at home usually involves one or more visits a day for relatively short periods, to help with the everyday tasks of life. Longer visits are available as well, including overnight care or live-in care.

We work closely with many specialist charities and organisations to ensure we offer the best support for those with dementia, mental health problems, physical disabilities, learning disabilities, Parkinson’s, brain or spinal injuries, multiple sclerosis and motor neurone disease, among other conditions. We also provide care after a stroke, palliative care, and specialist support for children and their families.

Avant is a forward thinking care provider with a growing network of offices throughout the UK. It was created to provide quality, sustainable care and support services ensuring our customers needs are put before our own. We are successful because we provide excellent quality care for our customers. We treat our customers with the respect and care they deserve.

We produce a care plan which will be tailor made for you. We will talk to you about just what you want and respect your wishes throughout. We may discuss this with family and friends to ensure this works for you and those closest to you.

All of our staff are hand picked and fully trained to provide a safe, efficient and friendly
service which will meet your requirements of care. We continually train and develop our staff to make sure that they are fully up to date on modern methods and techniques but, at the same time, we recognise that customer satisfaction is vital which is why we always strive to improve our service.

Through our links with specialist charities and organisations we ensure that our technology of care is the most sophisticated it can be to help our carers. This means that we will always be at the forefront of care and that we will always go the extra mile in ensuring we keep our customers extremely happy.

Any issues are dealt with quickly and effectively. We believe customer feedback is key in ensuring we continually develop our service. We aim to provide the best care service around and we will do everything we can to ensure we provide this.

How do I start?
Phone us and have a chat about what sort of care and support you would like. We are happy to give advice and discuss with you how best to set up your service. We will come and visit you to have a face to face meeting and talk about all those little details which can make a difference. You may want your family or friends around you at this point to help but this can be discussed over the phone. After discussions we will go away and produce a tailored plan for your specific needs.

We will then set up the service and introduce you to your care and support worker. We will make sure to discuss with your care and support worker exactly what you want. We will make sure that is what you get, by supporting and supervising the people who provide your care and support.

What happens next?
Over time we will check in with you to see how you are getting on and if there is anything that we can improve on so you get the best service.

During these discussions it will be your opportunity to provide us with feedback about your care and support worker, our services and any issues you may have. Your care and support is always going to be our primary concern.

We will do whatever we can to ensure you can live independently at home with dignity. We will always be available for contact should you need us.hillin



Visit Avant Healthcare Services ltd


CQC Rating View full report Whats this?

Overall

Good

  • SafeGood
  • Well-ledGood
  • CaringGood
  • ResponsiveGood
  • EffectiveGood
Last CQC report update May 18, 2018 • Listing updated April 25, 2019

Registered Manager: Deepa Dungar

Provider:

Location Type: ,

Specialisms: , , , , , , , , ,




Type of service
Is Home Care Agency:YES
Provides care staff to the general public:YES
Number of care staff:200
Registration & Specialisms
Services / Care offered: 24 hour care
Adult care (over 18 years)
Alcohol Dependence
Assistance with food preparation & service
Call in service
Cancer care
Cleaning service
Companionship
Dementia
Domestic services / Home help
Elderly care
Escort on trips
Home care
High dependency care, two care staff attending
Hospital discharge
Laundry service
Learning disability
Live in care
Medication assistance
Mental health condition
Palliative care
Personal care
Personal care assessments
Personal hygiene care
Physical disability
Prescription collection
Respite cover
Risk assessments in the home
Sensory impairment
Shopping service / errands
Sit in service
Transportation service