Overview
Care Types
Amenities
Fees
Team
Reviews & Ratings
Awards
Events

With a focus on maximising choice and independence, Belong Newcastle-under-Lyme combines peace of mind with opportunities to enjoy new opportunities as part of a vibrant community.

Specialising in outstanding dementia and nursing care, Belong promotes excellent health and wellbeing outcomes through its award-winning household model, its individualised approach to care, its rich programme of experiences and opportunities and a magnificent environment.

As well as households with round the clock staffing and 24-hour support, we offer independent living apartments and a range of state-of-the-art facilities, where all residents can come together as part of a vibrant and diverse community.



Visit Belong Newcastle-under-Lyme

Care Types

Care Type(s)
  • Respite Care
  • Retirement Villages and Apartments
  • Care Home
  • Nursing Homes
  • Home Care
  • Day Care
  • Complex Care
Specialisms/Services
  • Dementia
  • Older People (65+)
  • Palliative Care
Specialist Conditions
  • Alzheimer's
  • Parkinson's Disease
  • Stroke

Features & Amenities

What can we help with
  • Hospital discharge
  • Medication assistance
  • Companionship
  • Escort on trips
  • Prescription collection
  • Trips and visits outside the home in the community
  • Personal care
  • High dependency care - two staff attending
  • Complex Care
Around the house
  • Cleaning service
  • Food preparation and serving
  • Laundry service
  • Ironing service
  • Planning and cooking meals
  • Facilitating social arrangements within the home

Fees

  • Weekly costs from: From £1,630 - £1,780 per week
  • Hourly costs from: Please contact the provider directly for information on costs.
  • Respite: From £1,730 - £1,880 per week
Find out more about paying for care

Our Team

Image of Josephine Mollison - General Manager, Manager at Belong Newcastle-under-Lyme

Josephine Mollison - General Manager

Manager

Josephine started her career at working at our Belong Crewe village. Her expertise in leadership and mentoring meant she quickly developed to the role of Senior Support Worker and then Lead Senior Support worker.

Her passion for caring and support for people living with Dementia, resulted in her contribution to the village's success in achieving the rating of ‘Outstanding’ by the Care Quality Commission.

Josephine has supported at various Belong villages, in Lead Support roles, over the past couple of years before being appointed to the role of Support Manager at Belong Newcastle-under-Lyme, before transferring to Belong Warrington in 2022. She holds a Level 5 qualification in Leadership and Management in Health and Social Care and was also awarded the Dementia Champion Award at Belong's 2020 Champion Awards ceremony. Josephine strives to continue to champion person-centred care, high standards of quality care, and positive wellbeing.
Image of Lisa Wild - Support Manager from Belong Newcastle-under-Lyme

Lisa Wild - Support Manager

Lisa was previously Lead Senior Support Worker, joining the organisation with a wealth of skills and knowledge acquired during her career in domiciliary care. Demonstrating Belong’s values in her work, as well as a full understanding of the regulatory elements of the role, Lisa was promoted to the Assistant Support Manager position and has successfully completed her level 5 diploma to support her in the next stage of her Belong journey.

Number of Care staff

  • 80-100

Languages Spoken

  • English

Reviews & Ratings

CQC Rating View full report Whats this?

Overall

Good

  • SafeRequires improvement
  • Well-ledGood
  • CaringGood
  • ResponsiveGood
  • EffectiveGood
Last CQC report update March 04, 2021 • Listing updated June 10, 2026


Google Reviews

Lovely food, always clean and fresh feel to the place. All staff very friendly and accommodating. If a member of my family was lucky enough to live here I would be very happy. Top Marks Belong!

JS Comms published on 18 September 2018

We went here for afternoon tea for 2 there was no choice of sandwiches to have but the cakes were lovely.. we sat outside ..glad we did .. as there were Removel men taking furniture through the cafe wardrobes beds and mattresses. Not good to me as people were eating.. the staff that served us were very slow .. I'm not sure they knew what they were doing 3 serving and just one cook ..

Vicki Smith published on 17 May 2018

No point leaving a review here as if the company doesn,t like it, they have it removed. Best going to the press to report that the manager of this care facility is very deeply offended by disability. Totally discriminitive. Will be taking my review to the press and also reporting this issue to the Cqc.Anyone that is appaulled by anyone with a disability should never be allowed to take charge of a facility for disabled people.

Yvonne Kearns published on 11 May 2018

I was at belong care home for a few months the staff that work on the households are lovely hard working and friendly the residents are lovely with some much life exsperiance and many many stories they are a joy to hear BUT the management needs to support the households a lot better especially when some of the households are understaffed the bistro is lovely with some great dishes again great staff it is a very nice place to retire to but due to the fact its newly opened they have got some teething problems i would rate it a 3

Kayleigh Walker published on 17 July 2019

Belong looked after my mum in her final months until she passed away recently. The staff are lovely, kind and go the extra mile to care for the residents. First class.

Robert Ford published on 12 March 2020

Awards

NAPA National Activity Awards 2025 - The Physical Activity Award

LaingBuisson Awards 2024 - Excellence in Retirement Housing

Health Investor Senior Housing Awards 2024 - Best Health & Wellbeing Service of the Year

Great British Care Awards (West Mid) 2024 - The Social Care Nurse Award

Great British Care Awards (West Mid) 2024 The Care Innovator Award

Great British Care Awards (West Mid) 2024 - Dementia Carer Award

Great British Care Awards (West Mid) 2024 - The Ancilliary Worker Award

Great British Care Awards (West Mid) 2024 - The Outstanding Contribution to Social Care Award

Women Achieving Greatness in Social Care Awards 2024 - The Social Care Superwoman Award (Care Home)

Events

B's memory cafe

Come along to the next B’s Café session at Belong Newcastle-under-Lyme for the opportunity to meet new people, and talk with Belong’s Admiral Nurse and members of the care team for advice and support. Held on the 2nd Thursday of every month from 2pm - 4pm in The Venue. FREE entry and refreshments. Call 01782 539 893 to find out more and to book your spot.

Frequently Asked Questions

What type of care does Belong Newcastle-under-Lyme offer?

Belong Newcastle-under-Lyme offers , and care.

Can you tell me how many rooms Belong Newcastle-under-Lyme in Newcastle-under-Lyme has?

Belong Newcastle-under-Lyme has 74 rooms.

Does Belong Newcastle-under-Lyme provide any additional types of care?

Belong Newcastle-under-Lyme also offers care for the following specialist conditions: Alzheimer's, Parkinson's Disease and Stroke.

How much does it cost to stay at Belong Newcastle-under-Lyme?

From £1,630 - £1,780 per week, please contact Belong Newcastle-under-Lyme directly for information on hourly costs.

How can I contact the staff at Belong Newcastle-under-Lyme?

You can contact the staff at Belong Newcastle-under-Lyme by email or telephone. Our email address is enquiries@belong.org.uk and our contact number is (01782) 986300

What is this providers CQC rating?

Belong Newcastle-under-Lyme has a Good CQC rating.

What is the distance from Belong Newcastle-under-Lyme to the centre of Newcastle-under-Lyme?

Belong Newcastle-under-Lyme is approximatly 0.16 miles from the centre of Newcastle-under-Lyme, Staffordshire. View on Google Maps