Caring Crew treats every person as an individual and does not categorise as ‘types’ when assessing care needs. We recognize that people with specific conditions may require a different approach to care. Our staff are trained to understand this, thereby providing the highest quality of care for you as an individual. All of our care staff undertake a rigorous screening and recruitment process, which is probably the most thorough in home care, to ensure that we provide only the most passionate, reliable, trustworthy, hardworking and committed individuals.
First contact is often on the telephone (but you can also complete the online request) where we will talk to you about why you want care or support, what your needs are and how you would like us to help. We will also give you advice during the call and talk about your options, we’ll explain who we are, what we do as an agency, how we could help and what you would like to do next.
Should you wish, the next stage is to come and visit you with more information, possibly with family or others present and talk in a little more detail about what you want, our experiences and how we could help. You are under no obligation but often clients want to go ahead with care and we move on to the assessment but if you do not go ahead we are happy to leave you with information, so you can make a decision in your own time.
Visit Caring Crew Peterborough