Details
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Coronavirus Info

As the newest Country Court Care Home, Fenchurch House in Spalding is a modern and luxurious home, with a warm family feel.

Led by kindness, compassion and dignity, the dedicated staff at Fenchurch House, provide the kind of care we would want all of our loved ones to receive.

Spread across three floors, offering residential and specialist dementia care, our purpose-built care home is spacious and beautifully furnished whilst retaining a warm, homely feel.

We are located in the heart of the countryside but still close to local amenities and with good transport links – we will welcome regular visitors, groups and guests to socialise with our residents when safe to do so.



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CQC Rating View full report Whats this?

Overall

Inspected but not rated

  • SafeInspected but not rated
  • Well-ledNo published rating
  • CaringNo published rating
  • ResponsiveNo published rating
  • EffectiveNo published rating
Last CQC report update November 10, 2020 • Listing updated November 24, 2020

Registered Manager: Suria Webb

Provider:

Number of beds: 60

Location Type:

Specialisms/services: ,




Accomodation
Ensuite Bedrooms?:YES
Residents may bring: Own furniture
Own decoration
Rooms have: Phone point
TV point
Internet Access
Lifts *: Full lift
Wheelchair access *: To all floors
Outdoors *: Secure garden
Seating area
Lifestyle
Meals: Meals are Flexible
Meals can be taken in own room
There is a choice of menu
Meals are prepared in the home
Snacks are available at any time
Vegetarians are catered for
Special diets are accommodated for
Activities
Available activities: Entertainment in the home
Regular activities programme
Location
Location type *:Rural
Registration & Specialisms
Care for people who need: Minimal help
Moderate help
A high level of help
Can usually accept people with: Visual impairment
Deafness
Urinary incontinence
Faecal incontinence
Moderate memory problems
Severe memory problems
Disruptive behaviour
Behaviours that challenge

Coronavirus Update

As a company, Country Court have always followed thorough infection control procedures, as we know this is the bedrock to safety. These practices mean we have been as well-equipped as anyone to deal with the Covid-19 outbreak but have still increased our measures to reduce its impact. All of our staff have worked extremely hard during this period to keep our residents safe and we have limited the number of cases across all of our homes, far below the national average. While there have been cases in some of our homes, many of these have been isolated and the vast majority of people have recovered to be safe and well.

For more information on how any of our homes are coping, please do contact them directly and ask any questions that you need. We are still welcoming new residents into our care, as we understand the vital role that we play in looking after them during this difficult time.

Communication

We know how valuable it is for families to be kept up to date on their loved ones; throughout this period, we have been committed to maintaining regular contact with all next of kins to ensure transparency and reassurance. Much of this has taken place with individual phone calls, but we have also sent regular communications via email. To get a better understanding of these, please see our historical communications here.

Visits

As of 23rd September, we have restricted visitors to our homes for a short period, due to concerns over the rising infection rates in the community. When we do allow visitors into our homes, this is under stringent guidelines to protect everyone. The process differs slightly in each home, but to get an idea of how we operate visits in our homes, please take a look at these sample guidelines here.

Most importantly, if you have any questions around how our homes are operating please don’t hesitate to ask the Home Manager, who would be more than happy to show you how we are keeping residents safety and well-being at the forefront of everything we do.