Overview
Care Types
Amenities
Fees
Team
Reviews & Ratings

Friendly Homecare is registered with the independent regulator of health & social care in England, the Care Quality Commission (CQC), to provide personal care and support to people in their own homes.

 

We support individuals to maintain their independence by creating personalised care plans to assist them in all activities of daily living. Our support focuses on the promotion of independence and involvement in decision making at every level. We are dedicated and passionate about delivering a high quality of service. As such, we carry out regular care reviews to ensure that Service Users are satisfied. In addition, we continually monitor the service’s efficiency and reliability, identifying areas for improvement.

 

 

We can provide support for older adults, individuals with learning disabilities, mental health issues, dementia, physical disabilities, palliative care needs and many other long-term conditions.

We can support individuals with the following care:

  • Personal Care such as help with bathing, strip washes, grooming, oral and incontinence care.
  • Companionship Support such as engaging in conversation, hobbies, going out for walks or social outings to promote wellbeing, or attending appointments.
  • Nutrition & Hydration Management such as help with preparing meals or assistance with eating and drinking, if required.
  • Medication Management such as collection of prescriptions, prompts to take medication or support with taking medicines.
  • Overnight care such having a support worker to ‘sleepover’; or being awake throughout the night to provide support as required (waking night).
  • Home Help such as light housework (dusting, vacuuming) and support with laundry.
  • Shopping & running errands e.g. posting letters.
  • Live-in Care – having a care support worker to live with you in order to support you with all aspects of daily living.

We take pride in the fact that our service is highly personalised, offers continuity of care and we develop good working relationships with Service Users and their families / representatives. Our support workers are recruited following an interview, an Enhanced Disclosure (DBS Check) and satisfactory employment references. They also undertake various trainings relevant to their role e.g. health & safety, infection prevention & control and safeguarding.

Areas we cover include: Acton, Brentford, Chiswick, Ealing, Hammersmith, Hounslow, Hampton, Richmond, Shepherds Bush, Teddington and Twickenham.

Our charges are based on your particular needs so feel free to get in touch either by telephone or email and we can give you an estimate, which can be confirmed following a free, non-obligatory care needs assessment.



Visit Friendly Homecare

Care Types

Care Type(s)
  • Home Care
  • Respite Care
  • Live-in Care
Specialisms/Services
  • Sensory Impairments
  • Younger Adults (Under 65)
  • Palliative Care
  • Dementia
  • Learning Disabilities & Autism
  • Older People (65+)
  • Physical Disabilities

Features & Amenities

What can we help with
  • Hospital discharge
  • Medication assistance
  • Risk assessments in the home
  • Sit in service
  • Companionship
  • Shopping service/errands
  • Personal care assessments
  • Escort on trips
  • Prescription collection
  • Trips and visits outside the home in the community
  • Personal care
  • Waking night care
  • High dependency care - two staff attending
  • Complex Care
Around the house

Fees

  • Weekly costs from: Please contact the provider directly for information on costs.
  • Hourly costs from: Please contact the provider directly for information on costs.

Our Team

Image of Shiva Singh, Manager at Friendly Homecare

Shiva Singh

Manager

Shiva has been working in the social care sector for over 20 years and has an MBA in Health Management degree. He is both the Nominated Individual & Registered Manager, responsible to the Care Quality Commission (CQC) for the service’s compliance with the requirements of the Health and Social Care Act 2008 and associated regulations.
“My personal and work experiences have inspired my passion for encouraging and supporting elderly & vulnerable individuals to maintain their independence within their own homes; or to regain it, following a deterioration in their abilities, perhaps owing to illness or other reasons. I am experienced in supporting & planning support for individuals with various health conditions and I have worked closely with multidisciplinary teams and families to achieve positive health outcomes for service users. Through person-centred care planning, the team and I are able to promote individuals’ capabilities, choices, dignity and self-esteem, as a means of stimulating better physical and emotional wellbeing. Nothing is more rewarding than seeing the positive difference you can make in someone’s life”.

Reviews & Ratings

CQC Rating View full report Whats this?

Overall

Good

  • SafeGood
  • Well-ledGood
  • CaringGood
  • ResponsiveGood
  • EffectiveGood
Last CQC report update October 28, 2023 • Listing updated July 13, 2026


Fetching Google Review

Google Reviews

We used Friendly Homecare to look after my father when his Alzhiemer's diagnosis meant he needed watching in his homeplace. Shiva was a friendly and accommodating carer who managed to bond with my father at this difficult time. The Agency was flexible and addressed our changing needs rapidly and responsibly. They proved themselves to be the Friendly Homecare they are so named after!

Anne Kearney published on 5 January 2022

How can i share details.....This company are unique in a jungle of carers who don't even have courtesy, manners, or decency! The highlight of whose only communication with me is about dad's bowl movements each day! Friendly homecare does exactly what it suggests. They were there when the care was full on 2 people round the clock & they r there now when the weight on me has shifted to property & finances friendly homecare r in there with dad picking up my slack & i know because of that he is in good hands. I treasure this company!

lucienation published on 12 February 2022

Friendly Homecare Ltd are completely fault-free with my care. They have made an enormous difference to my health and well-being. I have struck lucky in finding them. Simply brilliant!

Asker Mirza published on 10 October 2022

Frequently Asked Questions

What type of care does Friendly Homecare offer?

Friendly Homecare offers , , , , , and care.


How can I contact the staff at Friendly Homecare?

You can contact the staff at Friendly Homecare by email or telephone. Our email address is info@friendlyhomecare.co.uk and our contact number is (020) 3417 3353


What is this providers CQC rating?

Friendly Homecare has a Good CQC rating.