Overview
Care Types
Amenities
Fees
Team
Reviews & Ratings

At Pristine Domiciliary Care, we understand that inviting carers into your home is a deeply personal decision, which is why we offer more than just care; we offer trust, dignity, and personalised support to help you or your loved one continue living safely, happily, and independently at home.

Every care package is built uniquely around you, respecting your preferences, cultural values, and daily routines. Our care is not simply about tasks, it’s about relationships, trust, and enhancing every moment of daily life. As a service registered and regulated by the Care Quality Commission (CQC), we are committed to delivering safe, effective, and compassionate care that gives you peace of mind.



Visit Pristine Domiciliary Care Ltd

Care Types

Care Type(s)
  • Retirement Villages and Apartments
  • Live-in Care
  • Complex Care
  • Home Care
  • Respite Care
Specialisms/Services
  • Dementia
  • Older People (65+)
  • Physical Disabilities
  • Sensory Impairments
  • Younger Adults (Under 65)
  • Palliative Care
Specialist Conditions
  • Incontinence
  • Cerebral Palsy
  • Diabetes
  • Colitis & Crohn's Disease
  • Arthritis
  • Epilepsy
  • Head/Brain Injury
  • Heart Conditions
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Young Onset Dementia
  • Muscular Dystrophy
  • Alzheimer's
  • Neuropathic
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Cancer Care
  • Stroke

Features & Amenities

What can we help with
  • Hospital discharge
  • Medication assistance
  • Risk assessments in the home
  • Call in service
  • Sit in service
  • Companionship
  • Shopping service/errands
  • Personal care assessments
  • Escort on trips
  • Prescription collection
  • Trips and visits outside the home in the community
  • Personal care
  • Waking night care
  • High dependency care - two staff attending
  • Complex Care
Around the house
  • Cleaning service
  • Food preparation and serving
  • Laundry service
  • Planning and cooking meals
  • Facilitating social arrangements within the home
  • Caring and assisting with your pet

Fees

  • Weekly costs from: Please contact the provider directly for information on costs.
  • Hourly costs from: Please contact the provider directly for information on costs.
  • Respite: Please contact the provider directly for information on costs.
  • Visiting care: Please contact the provider directly for information on costs.
  • Live-in care (single): Please contact the provider directly for information on costs.
  • Live-in care (couple): Please contact the provider directly for information on costs.

Our Team

A middle-aged man with short grey hair, wearing a dark blue jumper over a white shirt, stands in front of a plain white wall.

Richard Thickpenny

Manager

 
My name is Richard Thickpenny, and I am the Registered Manager at Pristine Domiciliary Care Ltd.
For me, providing care is about more than completing tasks. It’s about people feeling safe, listened to, and respected in their own homes. I am passionate about delivering compassionate home care that allows individuals to live independently and with dignity, in the place they feel most comfortable.
I strongly believe that good care starts with listening. Taking the time to understand someone’s routines, values, and what truly matters to them helps us provide care that feels personal, not rushed or impersonal.
As Registered Manager, I focus on building trust through quality and consistency. I work closely with our care team to make sure they feel supported, well-trained, and confident in their roles. All of our staff are carefully recruited, fully trained, and DBS checked, and we take great care in matching carers to individuals so that strong, familiar relationships can develop.
Above all, I believe the very best care is care that is led by kindness.

Number of Care staff

  • 40

Languages Spoken

  • 3

Reviews & Ratings

CQC Rating Whats this?

Overall

This service has not been inspected yet

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  • This location currently has no rating
  • CQC tick The CQC checked this service was likely to be safe, effective, caring, responsive and well-led during registration.
This service has not been inspected yet


Google Reviews

We’ve been impressed with the care and support my brother has received from our care worker at Pristine Domiciliary Care. They are a personable team who genuinely care about the people they support. They’ve provided wonderful companionship for him, as well as helping with appointments and shopping. My brother is autistic and can find change very difficult, but the team have been fantastic in taking a phased, thoughtful approach to introducing his care worker. Their patience, kindness, and understanding have made such a positive difference. They’ve made a huge difference to my brother’s wellbeing and to our whole family’s peace of mind. We’re so grateful for everything they do.

Moha B published on 23 October 2025

I have been using Pristine Domiciliary Care for 2 months now and I am really pleased with the service I get. From the initial assessment that can be a bit daunting, I have felt supported and helped all the way and it has made the process easy. Pristine Domiciliary Care is small enough to be personal but big enough to have all the accreditations available in the field. Our carer is lovely and so helpful and it has made our lives a lot better. I highly recommend Pristine Domiciliary Care.

Myriam A published on 1 October 2025

Frequently Asked Questions

What type of care does Pristine Domiciliary Care Ltd offer?

Pristine Domiciliary Care Ltd offers , , , , and care.


Does Pristine Domiciliary Care Ltd provide any additional types of care?

Pristine Domiciliary Care Ltd also offers care for the following specialist conditions: Incontinence, Cerebral Palsy, Diabetes, Colitis & Crohn's Disease, Arthritis, Epilepsy, Head/Brain Injury, Heart Conditions, Huntington's Disease, Motor Neurone Disease, Multiple Sclerosis, Young Onset Dementia, Muscular Dystrophy, Alzheimer's, Neuropathic, Bariatric Care/Obesity, Parkinson's Disease, Cancer Care and Stroke.


How can I contact the staff at Pristine Domiciliary Care Ltd?

You can contact the staff at Pristine Domiciliary Care Ltd by email or telephone. Our email address is info@pristinedomiciliarycare.co.uk and our contact number is (01452) 260244