Overview
Care Types
Amenities
Fees
Team
Reviews & Ratings
Awards

At Right at Home Hemel Hempstead, we’ve been proudly supporting our local communities in Hertfordshire since 2018, delivering tailored care that makes a real difference to people’s lives.

 

“At Right at Home, we live by one simple principle: the ‘Mum Test’. Would we be happy for this care to be given to our own loved ones? For us, the answer always has to be yes.”

From an hour of companionship to 24/7 live-in care, our services for the elderly and adults over 18, include Personal Care, Dementia Care, Hospital-to-Home, Specialist Care, Digital Health Checks, Respite cover, etc.

We’re delighted to have been recognised once again in 2025 as one of the Top 20 Home Care Providers in the East of England by homecare.co.uk, for the fourth time. We’re equally proud to receive the WorkBuzz 5 Star Employer Award 2025 – our fourth year achieving this accolade – celebrating our outstanding team culture and commitment to employee wellbeing. Furthermore, having recently been honoured as “Domiciliary Care Provider of the Year” at The National Care Awards 2025, the team remains focused on a clear mission: delivering outstanding, person-centred homecare to help people live safely, happily, and independently in their own homes. Areas we Cover: Hemel Hempstead, Kings Langley, Abbots Langley, Berkhamsted, Tring, Harpenden, Chesham, and surrounding areas. Please contact us today to find out more about our services, and make the most of our completely free Initial Home Assessment session by scheduling a home visit at a time that suits you best.



Visit Right at Home Hemel Hempstead

Care Types

Care Type(s)
  • Home Care
  • Respite Care
  • Live-in Care
  • Complex Care
Specialisms/Services
  • Younger Adults (Under 65)
  • Palliative Care
  • Dementia
  • Older People (65+)
  • Physical Disabilities
  • Sensory Impairments
Specialist Conditions
  • Alzheimer's
  • Diabetes
  • Young Onset Dementia

Features & Amenities

What can we help with
  • Hospital discharge
  • Medication assistance
  • Risk assessments in the home
  • Call in service
  • Sit in service
  • Companionship
  • Shopping service/errands
  • Personal care assessments
  • Escort on trips
  • Prescription collection
  • Trips and visits outside the home in the community
  • Personal care
  • Waking night care
  • High dependency care - two staff attending
  • Complex Care
Around the house
  • Cleaning service
  • Food preparation and serving
  • Laundry service
  • Ironing service
  • Planning and cooking meals
  • Facilitating social arrangements within the home
  • Caring and assisting with your pet

Fees

  • Weekly costs from: Please contact the provider directly for information on costs.
  • Hourly costs from: Please contact the provider directly for information on costs.

Our Team

Cheryl Johnson

Manager

I joined Right at Home Hemel Hempstead in 2024 and now serve as the Registered Manager, leading and supporting our dedicated team of Carers. My priority is to ensure every Carer has the guidance, training, and resources needed to deliver compassionate, high-quality care that upholds dignity and respect for every client. My journey in health and social care began at 18, when I discovered my passion making a difference as a Carer. Since then, I’ve progressed through various roles including Senior Carer, Deputy Manager, and Trainer, supporting Carers in achieving their Level 2 and 3 qualifications. Each step has deepened my commitment to person-centred care and to empowering others within the profession. One of my proudest milestones has been my promotion to Registered Manager, which enables me to shape care delivery in a way that is truly personalised to each client, while mentoring and developing our care team. What I value most is seeing the positive impact we make daily in the lives of our clients and their families. Looking ahead, my goal is to continue growing our team and client base so that more people can enjoy living independently at home, supported by outstanding care.

Hesam Resalaty - Managing Director

After completing my postgraduate degree in 2006, I began my career as an offshore structural engineer working for multinational oil & gas corporations. While proud of my engineering journey, I longed for something more meaningful - something that would satisfy my heart and soul too. Walking alongside my parents as they grew older, and supporting my father through hospital care, gave me a personal understanding of the value of quality care and deepened my resolve to pursue this path. Ultimately, Right at Home’s core values of “Trust”, “Quality”, “Compassion”, and “Respect” truly resonated with me and convinced me to take the leap and join this highly praised, award-winning franchise group in late 2024. My team and I take immense pride in improving the quality of life for our clients and their families by helping our clients maintain their independence and enjoy a fulfilled life, tailored to their needs, in the comfort of their own homes. We are honoured to have been awarded, for the fourth time, the "Top 20 Home Care Providers East of England 2025". This recognition, from the independent review site homecare.co.uk, highlights the verified experiences of our clients and their families. We are also delighted to receive the "WorkBuzz 5 Star Employer Award 2025" for the fourth time, for our positive team culture and commitment to creating a supportive workplace. I feel genuinely blessed and privileged to work in the care industry, supporting a growing number of elderly and vulnerable adults, and having a positive impact on our local community. If you have any questions about homecare and support for your loved one and would like to have a friendly chat, please feel free to get in touch with me or any member of our lovely office team. Thank you, Hesam Resalaty

Nichola Smith - Deputy Care Manager

My name is Nikki, and I’m the Deputy Care Manager at Right at Home Hemel Hempstead. After many years in the corporate financial sector, I chose to pursue a more meaningful career in healthcare, inspired by the Covid-19 pandemic and caring for my mother-in-law until her passing in 2023. My journey began by volunteering with St John Ambulance, training as a first aider and supporting community and national events, including the London Marathon. I later joined Right at Home as a Carer, where I discovered genuine fulfilment in supporting clients and families. Keen to take on greater responsibility, I became Care Coordinator, focusing on planning and communication to ensure consistent high-quality care and uphold our people-centred values. Now, as Deputy Care Manager, I’m proud to guide our dedicated team, providing the resources and encouragement they need to deliver compassionate, personalised care that respects each client’s dignity and independence.

Reviews & Ratings

CQC Rating View full report Whats this?

Overall

Good

  • SafeGood
  • Well-ledGood
  • CaringGood
  • ResponsiveGood
  • EffectiveGood
Last CQC report update December 07, 2019 • Listing updated May 7, 2026


Fetching Google Review

Google Reviews

Right at Home Hemel Hempstead truly stands out for their exceptional care and dedication. The carers are incredibly compassionate and client focused, always going above and beyond to ensure every individual receives the attention and empathy they deserve. The management team is equally impressive- consistently hands on and responsive. I couldn't recommend them highly enough to anyone looking for a genuine heartfelt care.

Natasha published on 24 December 2025

I have used Right at Home Care Services to provide care for my brother in law over the last couple of years . I have found them very reliable and helpful especially when additional care has been required at short notice . They have always been easily contactable, even when on the odd occasion it has been out of normal working hours. They have not only been a Care Service for my brother in law, I have also felt supported as well. Thank you to all the great team at Right at Home.

Lynn Whitton published on 1 October 2025

Due to my nan unfortunately having dementia I found not many care agencies in Hemel Hempstead wanted to support my nan because she was 'challenging' but the Right At Home team saw past the negatives and concentrated on the positives. The Care Manager and the Caregivers are kind and friendly. They used a person centred approach, they are very patient, respectable, took nan out for cups of tea, assisted with medical needs and medication, cooking, cleaning and companionship. The manager and caregivers went above and beyond to support my nan. My nan became very fond of everyone who supported her. I recommend Right At Home. 5****

Richard Fitzjohn published on 26 June 2021

I was very pleased with the prompt response to my initial enquiry and the thoroughness in which Right at Home Hemel Hempstead assessed my care needs, , The staff were at all times caring efficient and scrupulous. Top class service. Very pleased with the service I received.

Janice Borg published on 8 March 2019

The carers at right at home in Hemel hamsted are very kind and helpful and go above and beyond I’ve always had the same carers and always making me feel reasurred the office and management staff are always helpful and professional and nothing is ever to much.

Amber King published on 5 March 2019

Awards

Top 20 Home Care Provider Awards 2025

Recognised once again in 2025 as one of the Top 20 Home Care Providers in the East of England by homecare.co.uk, for the fourth time.

WorkBuzz 5 STAR Employer 2025

Recognised once again in 2025 as a 5 Star Employer by WorkBuzz ,our fourth year achieving this accolade.

Top 20 Home Care Provider Awards 2024

Top 20 Home Care Provider Awards 2021

Top 20 Home Care Provider Awards 2020

WorkBuzz 5 STAR Employer 2021/2020/2019

HCPA Finalist - Team of The Year 2023

The the National Care Awards 2025: Domiciliary Care Provider of the Year

Frequently Asked Questions

What type of care does Right at Home Hemel Hempstead offer?

Right at Home Hemel Hempstead offers , , , , and care.


Does Right at Home Hemel Hempstead provide any additional types of care?

Right at Home Hemel Hempstead also offers care for the following specialist conditions: Alzheimer's, Diabetes and Young Onset Dementia.


How can I contact the staff at Right at Home Hemel Hempstead?

You can contact the staff at Right at Home Hemel Hempstead by email or telephone. Our email address is hemel.hempstead@rightathome.co.uk and our contact number is (01442) 953141


What is this providers CQC rating?

Right at Home Hemel Hempstead has a Good CQC rating.