Overview
Care Types
Amenities
Fees
Team
Reviews & Ratings
Awards

At Right at Home South Cheshire we aim to make a genuine difference to the quality of life of those we serve in the local community. We focus on improving the lives of those we care for, not just maintaining quality of life.

We firmly believe that to provide an excellent service, you need time. That’s why we have a preferred minimum visit time of 1 Hour, enabling both our CareGivers and Clients to have a positive experience that allows not only time for support to be provided where it is needed, but also to have a conversation and allow for social interaction. This is where we believe we can truly “make a difference every day” to the lives of our Clients.

Our CareGivers are handpicked by our management team. We provide extensive and comprehensive training and ensure that personalities are well suited to those of the Client. We will provide a consistency of CareGivers and will never send a CareGiver who has not previously been introduced to the Client. What We Do Whether you or a family member needs a little extra help around the house, assistance at either end of the day, or 24 hour support to live at home, Right at Home could be the answer. Our carefully trained and friendly CareGivers provide help with a wide range of tasks including housework, shopping, cooking meals, washing and physical assistance, as well as personal and continence care. Our services are reliable, flexible and highly-personalised, prioritising our clients’ interests above all else. We treat our clients as part of our extended family and aim to become an indispensable part of their support network.  Also covering Middlewich and Holmes Chapel areas. Fees Guide: from £22.



Visit Right at Home South Cheshire

Care Types

Care Type(s)
  • Home Care
  • Respite Care
  • Live-in Care
Specialisms/Services
  • Younger Adults (Under 65)
  • Palliative Care
  • Dementia
  • Older People (65+)
  • Physical Disabilities
  • Sensory Impairments
Specialist Conditions
  • Cancer Care
  • Speech Impairment
  • Cerebral Palsy
  • Stroke
  • Down Syndrome
  • Diabetes
  • Epilepsy
  • Arthritis
  • Head/Brain Injury
  • Huntington's Disease
  • Heart Conditions
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Young Onset Dementia
  • Orthopaedic
  • Alzheimer's
  • Parkinson's Disease

Features & Amenities

What can we help with
  • Hospital discharge
  • Medication assistance
  • Risk assessments in the home
  • Sit in service
  • Companionship
  • Personal care assessments
  • Escort on trips
  • Prescription collection
  • Trips and visits outside the home in the community
  • Personal care
  • Waking night care
  • High dependency care - two staff attending
Around the house
  • Cleaning service
  • Food preparation and serving
  • Laundry service
  • Ironing service
  • Planning and cooking meals
  • Facilitating social arrangements within the home

Fees

  • Weekly costs from: Please contact the provider directly for information on costs.
  • Hourly costs from: Please contact the provider directly for information on costs.
Find out more about paying for care

Our Team

Image of Ben Selby, Manager at Right at Home South Cheshire

Ben Selby

Manager

It has been a life long passion of mine to run my own home care business. I’ve worked in the home care sector for almost 15 years, including time spent as a CareGiver working my way up to being a Registered Manager and latterly as a part of the Senior Management team with a market leading national home care provider.

My real motivation comes from my Grandad who sadly passed away in 2014 following after living with Dementia and Alzheimer’s Disease for nearly 10 years. I grew up in Kendal, in the Lake District living next door to my Nan and Grandad and enjoyed many great years working for my Grandad in his family run paint and wallpaper shop. As my Grandad’s Dementia progressed, he of course needed support and care as he started to struggle with his normal daily routine, and unfortunately although much of his care was excellent, this wasn’t always the case. I use this as my constant guide to the quality of care we provide our Clients – “Would it have been good enough for my Grandad?” The answer must always be yes.

I have previously stood as a Public Governor at Mid Cheshire Hospitals Charity Trust (2017-2020) and I’m passionate about our local hospital, Leighton Hospital and ensuring they serve our local community well.

I’ve lived in Nantwich for over 10 years after growing up in the Lake District. I’ve got two beautiful sons, Grayson and Myles. Ben's Key Responsibilities include:
  • Business Development
  • Financial Management
  • Maintain Compliance records
  • Support with CareGiver Recruitment
  • Review & Improve processes
Image of Caron Ratcliffe (Registered Manager and Registered Nurse South Cheshire) from Right at Home South Cheshire

Caron Ratcliffe (Registered Manager and Registered Nurse South Cheshire)

Caron has joined the Right at Home South Cheshire team in 2024 as the office's new Registered Manager. She says: 'I am delighted to join the team at Right at Home as the new Registered Manager. I was a Registered General Nurse with nearly 50 years of experience within Health and Social Care. I have worked within management since 1999 with experience both in care homes and domiciliary care. Since my first placement in a care home when I was doing work experience at school, I have always had a passion for older people and believe they deserve the best. Compliance and quality assurance has been a big part of my role and in line with Right at Home and I will continue to support as part of the team to provide the highest quality standard of person-centred care for all our clients. I also enjoy developing staff and teams by ensuring that they have the knowledge and skills to grow and progress their career within this arena and will assist them any way I can.' Caron's Key Responsibilities include:

  • Day to day running of the Service
  • Client Assessments
  • Client Enquiries
  • Client Reviews
  • Daily management of Client Queries
  • Compliance
  • Safeguarding Lead
Image of Zoe Heath Deputy manager (Crewe, Nantwich and Rural areas) from Right at Home South Cheshire

Zoe Heath Deputy manager (Crewe, Nantwich and Rural areas)

Zoe H is one of our Deputy Managers here at Right at Home South Cheshire, she has her usual day to day activates helping to assist the team and our Registered Manager. Here's what she has to say: "I’m thrilled to be joining the Right at Home team, bringing over a decade of experience in nursing homes and a deep passion for person-centred care. Helping clients maintain their independence and live comfortably in their own homes is a cause close to my heart. This new chapter in at-home care offers an exciting opportunity to grow professionally while making a meaningful difference—not just in the lives of those I care for, but also in empowering and supporting the incredible team I’ll be working alongside."

Image of Naomi Taylor Deputy Manager (Sandbach, Alsager and surrounding areas) from Right at Home South Cheshire

Naomi Taylor Deputy Manager (Sandbach, Alsager and surrounding areas)

Naomi is one of our Deputy Managers here at Right at Home South Cheshire, she has her usual day to day activites helping to assist the team and our Registered Manager. Here's what she has to say, 'Hi, my name is Naomi and I am delighted to be joining Right at Home in December as Deputy Manager. I am passionate about providing service to clients and their families with a high standard of care ensuring that we go above and beyond for them. I come from a clinical setting in primary care and district nursing care so I have lots of knowledge and skills to offer. I look forward to meeting you all soon.'

Number of Care staff

  • 80

Languages Spoken

  • English

Reviews & Ratings

CQC Rating View full report Whats this?

Overall

Outstanding

  • SafeGood
  • Well-ledOutstanding
  • CaringOutstanding
  • ResponsiveGood
  • EffectiveGood
Last CQC report update April 14, 2018 • Listing updated September 14, 2025


Awards

Great British Franchise Award

A care-in-the-home provider who’s transforming life for dementia sufferers in Cheshire has won a prestigious national award.

5* Employee Award

This accolade is a result of its annual anonymised CareGiver satisfaction survey.

Top 20 Award

This Home Care Award recognises 20 of the top-rated Home Care Providers in each region of the UK based on reviews from service users, clients and their family and friends.

Frequently Asked Questions

What type of care does Right at Home South Cheshire offer?

Right at Home South Cheshire offers , , , , and care.

Does Right at Home South Cheshire provide any additional types of care?

Right at Home South Cheshire also offers care for the following specialist conditions: Cancer Care, Speech Impairment, Cerebral Palsy, Stroke, Down Syndrome, Diabetes, Epilepsy, Arthritis, Head/Brain Injury, Huntington's Disease, Heart Conditions, Motor Neurone Disease, Multiple Sclerosis, Muscular Dystrophy, Young Onset Dementia, Orthopaedic, Alzheimer's and Parkinson's Disease.

How can I contact the staff at Right at Home South Cheshire?

You can contact the staff at Right at Home South Cheshire by email or telephone. Our email address is southcheshire@rightathome.co.uk and our contact number is (01270) 257347

What is this providers CQC rating?

Right at Home South Cheshire has a Outstanding CQC rating.