Overview
Care Types
Amenities
Fees
Team
Reviews & Ratings
Awards

We understand that choosing a care company is a big decision. So, we want to share our approach to CareGiving and some of the things we are most proud of at Right at Home Eastbourne and Bexhill.

 

At Right at Home Eastbourne and Bexhill we strive continuously to make a difference every day to the quality of life of those we serve in our local community. We are passionate about delivering high quality care in the home and offer a wide range of services that are tailored to our Clients’ individual needs and wishes.

 

By promoting choice and helping you to take decisions about the things that are important to you, we make sure you are assisted to live as independently as possible. Taking time and care to understand each Client is imperative, and we make sure that your wishes are respected. As part of our No Strangers policy, we will match you with a team of carers and ensure you are introduced to each new member. Every carer goes through a selection process followed by extensive and ongoing training, and we will also provide targeted training for when clients have complex needs that require specialist involvement, such as neurological disorders and developmental disabilities. We work closely with other healthcare professionals and pride ourselves on the excellent relationships we have built in the area. We understand that care needs vary, and that our clients need both security and flexibility. If you need to make changes to your schedule, attend appointments or spend time in hospital, we will accommodate you. Our office team is easy to reach and will respond to your needs quickly and efficiently, whatever the issue. Our home care services cover a wide range, from companionship, help around the house and assistance with medication to personal care, complex care and end-of-life care. The starting point is your choice, and we will be there for you for however much or little help you require. To find out more, please contact our friendly office staff who will be happy to assist and advise you.



Visit Right at Home Eastbourne and Bexhill

Care Types

Care Type(s)
  • Home Care
  • Respite Care
Specialisms/Services
  • Dementia
  • Older People (65+)
  • Physical Disabilities
  • Sensory Impairments
  • Younger Adults (Under 65)
Specialist Conditions
  • Young Onset Dementia
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Diabetes
  • Arthritis
  • Alzheimer's
  • Cancer Care
  • Heart Conditions
  • Head/Brain Injury
  • Motor Neurone Disease
  • Multiple Sclerosis

Features & Amenities

What can we help with
  • Hospital discharge
  • Medication assistance
  • Risk assessments in the home
  • Companionship
  • Shopping service/errands
  • Personal care assessments
  • Escort on trips
  • Prescription collection
  • Trips and visits outside the home in the community
  • Personal care
  • Waking night care
  • High dependency care - two staff attending
  • Complex Care
Around the house
  • Cleaning service
  • Food preparation and serving
  • Laundry service
  • Ironing service
  • Planning and cooking meals
  • Facilitating social arrangements within the home
  • Caring and assisting with your pet

Fees

  • Weekly costs from: Please contact the provider directly for information on costs.
  • Hourly costs from: Please contact the provider directly for information on costs.
Find out more about paying for care

Our Team

Image of Sarah Shaw, Manager at Right at Home Eastbourne and Bexhill

Sarah Shaw

Manager

Registered Manager Sarah joined Right at Home Eastbourne & Bexhill in 2021,  after having worked as a Registered Manager for many years with her previous company. With +30 years’ experience in care, she brings a wealth of knowledge, enthusiasm and great leadership skills to the role. Her journey in care started with nannying, and from there she moved on to a Senior Support Worker role in a care home in East Sussex. After further expanding her knowledge as a Field Care Supervisor, she had the opportunity to try her hand as a Training and Recruitment Coordinator and Assistant Manager, whilst completing her NVQ 4 in Adult Health and Social Care.
Throughout her career, Sarah’s passion for delivering outstanding care to her Clients has been her guiding star. Her compassion, good humour and solid understanding of the care industry means that she is an ideal match for Right at Home’s values: Quality, compassion, respect and trust.
Image of Emma Davis from Right at Home Eastbourne and Bexhill

Emma Davis

Operations Manager Emma holds a Level 5 Diploma in Leadership and Management for Adult Care, as well as Level 2 and Level 3 NVQs in Health and Social Care. "I started working as a carer in 2010 and quickly came to realise that I loved the care industry, and that working in care was what I was meant to do.  It felt so good to be making a difference to people’s lives and the best part was listening to all the stories my clients told me. Following this experience, I then began to complete as many healthcare courses as I could, including an NVQ 2 and NVQ 3 in Health and Social Care.  These courses not only increased my knowledge, skills and understanding of the industry, but also enabled me to deliver the best possible care to our clients. It was from all this studying that I developed my passion for learning and teaching, and after 5 years I was promoted to the role of Care Co-ordinator, before joining Right at Home in 2017 as Deputy Care Manager.  In my current role as Operations Manager, I oversee every process in the organisation, making sure our clients’ needs always come first.  Fortunately Right at Home Eastbourne & Bexhill’s status as an Accredited Training Centre means I can still look forward to completing further teaching qualifications and passing my knowledge on to others."

Image of Wendy Lower from Right at Home Eastbourne and Bexhill

Wendy Lower

Care Manager Wendy has a wealth of experience in care management, having managed a group home for adults with learning disabilities and challenging needs for many years before joining JCR (Joint Community Rehabilitation) and then later working as a registered manager in a mental health and dementia setting.  In addition to the NVQ Registered Managers Award and NVQ 3, she also holds the Assessors CAVA and has trained and mentored care staff in a range of courses during her career. She likes to promote client independence and loves to meet people out in the field, where she can ensure they are receiving the support they require and are reaching the goals they have expressed. Wendy joined Right at Home in 2025.

Image of Rebecca Floyd from Right at Home Eastbourne and Bexhill

Rebecca Floyd

Training Co-Ordinator Rebecca holds a Level 4 Diploma in Adult Health and Social Care and is a qualified Level 3 Trainer in Moving & Handling, First Aid and Medication.  "All I have ever wanted to do is teach people the right way to provide care and support. Every day I feel like I make a positive difference, both to our Clients and to our staff." Rebecca has been with Right at Home since 2019; she started as a Senior Carer but quickly showed an interest in and aptitude for training, and moved in to the classroom full time in 2021.

Number of Care staff

  • 100

Reviews & Ratings

CQC Rating View full report Whats this?

Overall

Good

  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Last CQC report update May 27, 2026 • Listing updated July 16, 2026


Google Reviews

Staff are absolutely lovely and so accommodating, my father loves them and we'd never switch to anyone else

Jonah Ripley published on 9 April 2026

I have just started with the company and they have been very welcoming and the training has been so informative.

Cerys Davies published on 9 January 2026

I have completed my training with this company and have found it all informative. Rebecca has been very supportive and answered all my questions! I am looking forward to starting in my new role.

Emily Albertella published on 9 January 2026

Great training. Looking forward to going out visiting clients.

Teresa Saunders published on 2 April 2026

I have recently started with Right at home and been doing my 4 day training. I can already tell this is a brilliant company, I have had so much support from all the management. Everybody is SO lovely, I’m not used to this in care!! Thank you all so much, the training is a very high level and I feel confident to go out into peoples homes soon :)

Cash Jones published on 8 August 2025

Awards

WorkBuzz 5 Star Employer 2025

This year, Right at Home Eastbourne & Bexhill was awarded the much-coveted 5 Star Employer Status for the third year running, following the network's annual anonymised Carer Satisfaction Survey, administered by independent research company WorkBuzz.

WorkBuzz 5 Star Employer 2024

WorkBuzz 5 Star Employer 2023

Frequently Asked Questions

What type of care does Right at Home Eastbourne and Bexhill offer?

Right at Home Eastbourne and Bexhill offers , , , and care.

Does Right at Home Eastbourne and Bexhill provide any additional types of care?

Right at Home Eastbourne and Bexhill also offers care for the following specialist conditions: Young Onset Dementia, Muscular Dystrophy, Parkinson's Disease, Speech Impairment, Stroke, Diabetes, Arthritis, Alzheimer's, Cancer Care, Heart Conditions, Head/Brain Injury, Motor Neurone Disease and Multiple Sclerosis.

How can I contact the staff at Right at Home Eastbourne and Bexhill?

You can contact the staff at Right at Home Eastbourne and Bexhill by email or telephone. Our email address is eastbourne@rightathome.co.uk and our contact number is (01323) 414658

What is this providers CQC rating?

Right at Home Eastbourne and Bexhill has a Good CQC rating.