Serve Homecare – Ground Floor, The Old Bank, 162 High Street, Stevenage, Hertfordshire, SG1 3LL

Rix is one of the founders of Serve Homecare and has been working within the Health & Social Care industry since 2007. Rix has progressed his career by undertaking many roles within the Homecare Industry and is humbled by never forgetting his roots, ensuring our service is as streamlined for our Care Team as it is for our Customers. Rix's passion is delivering an ever-evolving level of Customer Care & Support, delivering person-centered and tailored care to suit everyone's needs, with the end goal to give every customer the quality of life they deserve.

Chianne oversees the training & onboarding of our new and existing Care Team, developing existing team members into progressive roles through achieving vocational qualifications. Chianne's aim is to provide industry leading levels of training to our Care Team focusing on equipping our Care Team to deliver the highest levels of service. Chianne believes that as her self-anyone entering the Care Industry can create and achieve a fulfilling career through personal development.

Maicey-Anne began her journey with Serve Homecare as a Community Care Worker, quickly demonstrating her leadership potential. Her dedication and hard work led to a promotion to Team Leader, and, in recognition of her continued growth, she has now transitioned into the role of Care Coordinator. Maicey-Anne’s progression within the company reflects her commitment to delivering exceptional care and supporting her team with passion and professionalism. As a Care Coordinator, Maicey-Anne schedules and navigates our Care Team's working patterns and organizes their daily routine within her locality maintaining continuous communication with team members, customers, professionals, and stakeholders. Maicey-Anne has a passion to succeed and strives to make every day count, ensuring everyone received the care they deserve in a timely and efficient manner.

Rafiq has started his within Health & Social Care initially as a Community Care Worker and has progressed into several roles since starting with Serve Homecare in 2020, Rafiq poses amazing people and management skills utilizing these attributes to continuously provide the best possible care to every client.

As Care Manager, Rafiq manages and oversees the daily running of our care services and directly manages our Team Leaders and ensures the compliance of the service in line with regulatory obligations and internal policy. Rafiq’s role enables continuous oversight of the service, providing a pathway to shape new ways of working to continuously improve the service.

Rafiq prides himself on offering honest advice and support to all of the team, managing the expectations of customers and the team alike.

As a Team Leader Anisa supports the Care Team within her locality, ensuring they are offered full support, guidance and supervision, whilst assisting with the onboarding of new Team Members. Anisa is also responsible within her locality for completing risk assessments and detailed care plans for new customers and overseeing their care needs throughout the term of their services.

Debbie has been working within Health & Social Care for over 30 years and has progressed her career by undertaking many roles within the Homecare Industry, and has accumulated a wealth of knowledge and experience. As a Out-of-hours Operative Debbie ensures the service runs as smoothly as it does during the day outside of office hours, supporting customers and the care team alike to conduct their role safely and effectively by offering leadership and advise around the clock.