Overview
Care Types
Amenities
Fees
Visiting
Team
Reviews & Ratings
Awards

West Hall is a luxury care home in West Byfleet, Surrey, offering high-quality residential, dementia, and respite care in a peaceful, countryside setting. With its unique blend of modern design and traditional warmth, West Hall provides a safe, comfortable environment where older people can enjoy life with confidence and support. 

 

Our experienced care team offers 24-hour personalised care, tailored to each resident’s individual needs and preferences. Whether someone needs daily support or dementia care, we focus on promoting dignity, independence, and wellbeing. We have Men’s Sheds on site to support practical activities with our residents.

 

West Hall features spacious, en-suite rooms, elegant lounges, beautiful extensive gardens, and a welcoming bistro for residents to enjoy. Daily activities include arts and crafts, music, gentle exercise, and community events — all helping to create a lively, social atmosphere.

Located within the lovely Surrey Green Belt, we are proud to offer a high standard of care for older people that puts individuals first. Families and loved ones are welcome at any time, and we value their involvement and peace of mind.

If you’re looking for a luxury care home in West Byfleet, West Hall offers expert care in a place you can truly call home. Please contact us today to arrange a visit or to discuss our care.



Visit West Hall care home

Care Types

Care Type(s)
  • Respite Care
  • Care Home
Specialisms/Services
  • Older People (65+)
  • Physical Disabilities
  • Sensory Impairments
  • Dementia
Specialist Conditions
  • Alzheimer's
  • Speech Impairment
  • Arthritis

Features & Amenities

Room Information
  • Ensuite facilities
  • Phone point
  • TV point
  • Internet access
  • Own furniture
  • Own decoration and personal belongings
  • Number of single rooms: 117
Facilities within the home
  • Private garden
  • Bar/café
  • Dining area/Restaurant
  • Hairdressing/Barber services
  • Quiet areas/lounges
  • Laundry service
Accessibility
  • Full lifts throughout
  • Wheelchair access to all floors
Meal Times
  • Varied choice of menu
  • Meals freshly prepared in the home
  • Snacks available at any time
  • Vegetarian menu
  • Special diets catered for
  • Meals can be taken in own room
  • Residents can assist in planning meals
Activities
  • Regular daily activities
  • Entertainment programme
  • Outings
Location
  • Near public transport
  • Close to local shops/restaurants
Other useful information about the home
  • Pet friendly
  • Onsite parking
  • Own minibus or other transport services

Fees

  • Weekly costs from: Please contact West Hall directly for information on costs.
  • Residential care: Please contact the provider directly for information on costs.
  • Residential dementia care: Please contact the provider directly for information on costs.
  • Respite: Please contact the provider directly for information on costs.

Funding Types Accepted

  • Accept continuing care funding
  • Accept self funding (private)
  • Accept local authority with top up

Visiting Information

We welcome visitors at West Hall as an integral part of day-to-day life. We also arrange visits to areas of interest in our local area and we welcome community groups to our home. We have onsite parking, including disabled spaces.

Our Team

Paula Rifai

Manager

Reviews & Ratings

CQC Rating View full report Whats this?

Overall

Outstanding

  • SafeGood
  • Well-ledOutstanding
  • CaringOutstanding
  • ResponsiveOutstanding
  • EffectiveGood
Last CQC report update June 26, 2019 • Listing updated April 16, 2026


Awards

Anchor is one of the Top 20 Large Care Home Groups 2026 on the carehome.co.uk website

Frequently Asked Questions

What type of care does West Hall care home in West Byfleet offer?

West Hall care home offers , , and care.


Can you tell me how many rooms West Hall care home in West Byfleet has?

West Hall care home has 117 rooms.


Does West Hall care home provide any additional types of care?

West Hall care home also offers care for the following specialist conditions: Alzheimer's, Speech Impairment and Arthritis.


How much does it cost to stay at West Hall care home?

Please contact West Hall directly for information on costs., please contact West Hall care home directly for information on hourly costs.


How can I contact the staff at West Hall care home?

You can contact the staff at West Hall care home by email or telephone. Our email address is Paula.Rifai@anchor.org.uk and our contact number is (01932) 809722


What is this providers CQC rating?

West Hall care home has a Outstanding CQC rating.


What is the distance from West Hall care home to the centre of West Byfleet?

West Hall care home is approximatly 0.53 miles from the centre of West Byfleet, Surrey. View on Google Maps


Are there any facilities or services available at West Hall care home?

West Hall care home has the following facilites; Private garden, Bar/café, Dining area/Restaurant, Hairdressing/Barber services, Quiet areas/lounges, Laundry service.


Are any activities or social events organised by or for residents at West Hall care home?

Activities at West Hall care home include; Regular daily activities, Entertainment programme, Outings.