Overview
Testimonials

Thornton & Lee Social Work Consultancy

Nationwide

0333 772 9315

[email protected]

www.thorntonlee.co.uk

Welcome to Thornton & Lee Social Work Consultancy. Thornton & Lee are an Independent Mental Capacity Consultancy providing exceptionally high-quality, Court standard Mental Capacity Assessments, welcoming referrals from Professionals and members of the public.

We provide a range of specialist, Court standard Mental Capacity Assessments starting from just £395.00. Our comprehensive assessments are completed by our friendly, experienced, qualified Assessors who hold a wealth of experience in the following areas;

  • Testamentary Capacity
  • Witness to Will Signing
  • Lasting Power of Attorney – Property & Financial Affairs / Health & Welfare Matters
  • Certificate Provider
  • COP3 – Property & Financial / Health & Welfare
  • Capacity to Act as an Executor & Completion of PA14
  • Capacity to Act as a Trustee
  • Capacity to Enter into a Trust
  • Capacity to Gift
  • Capacity for Equity Release
  • Item Specific Capacity

Contact our friendly and knowledgable team today for a free no obligation quotation to see how we can support you to move forward. 

 

Testimonials

I was concerned my Mum would be upset during her capacity assessment but the Assessor from Thornton & Lee handled the whole situation with such respect and kindness that Mum actually enjoyed the chat. The report is detailed, comprehensive and professional. I highly recommend this firm.

Mrs M, Liverpool

A great service from start to finish. Thornton & Lee kept me informed of how everything was going. The assessment was completed in a very short time and all the relevant paperwork forwarded to the solicitors within 24hrs of the assessment. After being passed around by social services and them refusing to complete the assessment it was a huge weight off my mind to find someone who would complete it for me. Thank you for everything you have done. 

Mr B, Bournemouth

We thought your service was brilliant and far better than other assessors we have used in the past. You will be getting all of our work from here on in. Many thanks and carry on the good work 

Director, Estate Planner, and Fellow Member of The Society of Will Writers, Lincolnshire

I am very grateful for your help and especially for the manner in which it has been provided which I have found to be both completely professional and done with great empathy and understanding which has been invaluable to me and my family at what has been an incredibly difficult time for us.

Mr F, Essex

I contacted Thornton & Lee as I needed help to decide whether to apply for LPA or apply for a Deputyship for a relative. Solicitor fees are out of my budget so I would be applying myself. I used their LPA assessment service, which I would recommend to anyone feeling a bit stuck and unsure what route to go down!The Assessor was very supportive from the start and she made sure she had a good understanding of my family's situation before the home visit. During the home visit, the Assessor was very kind and reassuring to my relative and was also very considerate of how she was feeling during the assessment. The service includes the completion of the COP3 document (if required) which was completed very quickly and very detailed. Thornton & Lee were great to deal with, answered all my questions promptly (and I asked a lot) and had clear pricing with no hidden extras. Would recommend to anyone in a similar situation to myself. 

Miss R, Gillingham

From the first email to the final report I found the Assessor was an excellent communicator and went out of her way to make the process of carrying out a Mental Capacity Assessment for my 90 year old Father straightforward and convenient. The Assessor offered an appointment date and time that was best for my Father and acted with utmost professionalism at all times. Of great importance was also the high level of kindness and patience shown especially whilst the technology of a video call was set up, which was reassuring for my Father. The report turnaround time was very efficient and the quality of the reports was exemplary, with details accurately recorded. My Father would also like to convey his thanks for the Assessor's kindness during the assessment and for making him feel at ease, which allowed him to express himself in a comfortable environment.

Mr W, Surrey

This was a seamless transaction from beginning to end. What particularly impressed me was that I was regularly kept updated when, unfortunately, our client was admitted to hospital and the assessment could not take place on the original planned date. The assessment was, however, conducted immediately after when our client was discharged from hospital. The report was issued in a very timely manner and was very comprehensive. I could not fault the service or suggest areas for improvement. You also offer video and face-to-face assessments, which is a crucial factor in the current climate. Fees and timelines were very clear and comprehensive.

Wealth Preservation Team, Greenwoods GRM, Cambridge

The overall experience was excellent. Communication with Thornton & Lee and appointment availability were easy, smooth, first class. My Assessor was thoroughly professional, she made me feel at ease, and was totally (and comfortably) in control of the process. The report was provided extremely quickly and is just perfect as far as I am concerned.

Mr Y, Nottingham

Thank you for providing me with this testamentary capacity assessment. I am very pleased with the outcome, and further, I am also very impressed with the service that you have provided, and will certainly suggest using your services to future clients, where appropriate. In respect of the contents, I am impressed by the detail, which is also a useful read for my own assessments of clients. Please thank the assessor for their time in visiting my client, and for the preparation of the report itself. 

Private Client Solicitor, Essex

Excellent communication from the outset. Clearly laid out the next steps and expectations for me and my clients. “Met” the client via video link on a weekend when it was the best for them and their family. Prompt, very thorough and comprehensive report produced. The Assessor struck the right balance between empathy and getting the job done well, with a vulnerable client. The whole experience took the “dread” away from having to invoke the Golden Rule. It was simple and professional. Most of all, the clients were delighted. Having yet again failed to get the client’s GP to report on her testamentary capacity, I will now just immediately revert to Thornton & Lee so as to not waste further time in the knowledge that my client will receive an excellent service. I will definitely use them again.

Director, Hamilton Legacy, Durham

I can honestly say I've been so impressed with your service that I will be recommending my team and anyone who needs this kind of service to you. Everything exceeded my expectations. Thank you for your swiftness in getting this done for me

Chartered Legal Executive and Partner, Ellisons Solicitors, Essex

I am very impressed with the service I have experienced. When I first contacted Thornton & lee, they rang me back very quickly and was knowledgeable about the PA14 that I required, guiding me through the process. I was able to get a provisional appointment date that was not too far away. A quote was prepared rapidly and was a good price. I was kept informed throughout. The assessor was friendly and compassionate about Dad’s sensitive circumstances. The interview was carried out thoroughly and with care and consideration of Dad’s situation.I received a well written draft a couple days after the interview. Thank-you for making a difficult process efficient, easy to navigate, as well as with care and consideration of my father.  The service was so professional as well as caring. 

Ms W, Private Customer, Hertfordshire

Assessors were very helpful in fitting my client in for an appointment at short notice. Communication was excellent, and the reports were prepared promptly. Thank you for your help; no doubt I will be in touch again when other clients need capacity assessments.

Nexa Law, Bromley

Very impressed with communication and content of the report. Will definitely be using you again. Thank you.

Spire Solicitors, Norfolk

Assessor very friendly and efficient, they put me at ease very quickly with their attitude. They explained everything very concisely, and clearly. It was a pleasure to meet the Assessor. I would highly recommend Thornton & Lee, the service was first class.

Mr L, Norfolk

I was concerned my Mum would be upset during her capacity assessment but the Assessor from Thornton & Lee handled the whole situation with such respect and kindness that Mum actually enjoyed the chat. The report is detailed, comprehensive and professional. I highly recommend this firm.

Mrs M, Liverpool

A great service from start to finish. Thornton & Lee kept me informed of how everything was going. The assessment was completed in a very short time and all the relevant paperwork forwarded to the solicitors within 24hrs of the assessment. After being passed around by social services and them refusing to complete the assessment it was a huge weight off my mind to find someone who would complete it for me. Thank you for everything you have done.

Mr B, Bournemouth

We thought your service was brilliant and far better than other assessors we have used in the past. You will be getting all of our work from here on in. Many thanks and carry on the good work

Director, Estate Planner, and Fellow Member of The Society of Will Writers, Lincolnshire

I am very grateful for your help and especially for the manner in which it has been provided which I have found to be both completely professional and done with great empathy and understanding which has been invaluable to me and my family at what has been an incredibly difficult time for us.

Mr F, Essex

I contacted Thornton & Lee as I needed help to decide whether to apply for LPA or apply for a Deputyship for a relative. Solicitor fees are out of my budget so I would be applying myself. I used their LPA assessment service, which I would recommend to anyone feeling a bit stuck and unsure what route to go down!The Assessor was very supportive from the start and she made sure she had a good understanding of my family's situation before the home visit. During the home visit, the Assessor was very kind and reassuring to my relative and was also very considerate of how she was feeling during the assessment. The service includes the completion of the COP3 document (if required) which was completed very quickly and very detailed. Thornton & Lee were great to deal with, answered all my questions promptly (and I asked a lot) and had clear pricing with no hidden extras. Would recommend to anyone in a similar situation to myself.

Miss R, Gillingham

From the first email to the final report I found the Assessor was an excellent communicator and went out of her way to make the process of carrying out a Mental Capacity Assessment for my 90 year old Father straightforward and convenient. The Assessor offered an appointment date and time that was best for my Father and acted with utmost professionalism at all times. Of great importance was also the high level of kindness and patience shown especially whilst the technology of a video call was set up, which was reassuring for my Father. The report turnaround time was very efficient and the quality of the reports was exemplary, with details accurately recorded. My Father would also like to convey his thanks for the Assessor's kindness during the assessment and for making him feel at ease, which allowed him to express himself in a comfortable environment.

Mr W, Surrey

This was a seamless transaction from beginning to end. What particularly impressed me was that I was regularly kept updated when, unfortunately, our client was admitted to hospital and the assessment could not take place on the original planned date. The assessment was, however, conducted immediately after when our client was discharged from hospital. The report was issued in a very timely manner and was very comprehensive. I could not fault the service or suggest areas for improvement. You also offer video and face-to-face assessments, which is a crucial factor in the current climate. Fees and timelines were very clear and comprehensive.

Wealth Preservation Team, Greenwoods GRM, Cambridge

The overall experience was excellent. Communication with Thornton & Lee and appointment availability were easy, smooth, first class. My Assessor was thoroughly professional, she made me feel at ease, and was totally (and comfortably) in control of the process. The report was provided extremely quickly and is just perfect as far as I am concerned.

Mr Y, Nottingham

Thank you for providing me with this testamentary capacity assessment. I am very pleased with the outcome, and further, I am also very impressed with the service that you have provided, and will certainly suggest using your services to future clients, where appropriate. In respect of the contents, I am impressed by the detail, which is also a useful read for my own assessments of clients. Please thank the assessor for their time in visiting my client, and for the preparation of the report itself.

Private Client Solicitor, Essex

Excellent communication from the outset. Clearly laid out the next steps and expectations for me and my clients. “Met” the client via video link on a weekend when it was the best for them and their family. Prompt, very thorough and comprehensive report produced. The Assessor struck the right balance between empathy and getting the job done well, with a vulnerable client. The whole experience took the “dread” away from having to invoke the Golden Rule. It was simple and professional. Most of all, the clients were delighted. Having yet again failed to get the client’s GP to report on her testamentary capacity, I will now just immediately revert to Thornton & Lee so as to not waste further time in the knowledge that my client will receive an excellent service. I will definitely use them again.

Director, Hamilton Legacy, Durham

I can honestly say I've been so impressed with your service that I will be recommending my team and anyone who needs this kind of service to you. Everything exceeded my expectations. Thank you for your swiftness in getting this done for me

Chartered Legal Executive and Partner, Ellisons Solicitors, Essex

I am very impressed with the service I have experienced. When I first contacted Thornton & lee, they rang me back very quickly and was knowledgeable about the PA14 that I required, guiding me through the process. I was able to get a provisional appointment date that was not too far away. A quote was prepared rapidly and was a good price. I was kept informed throughout. The assessor was friendly and compassionate about Dad’s sensitive circumstances. The interview was carried out thoroughly and with care and consideration of Dad’s situation.I received a well written draft a couple days after the interview. Thank-you for making a difficult process efficient, easy to navigate, as well as with care and consideration of my father.  The service was so professional as well as caring.

Ms W, Private Customer, Hertfordshire

Assessors were very helpful in fitting my client in for an appointment at short notice. Communication was excellent, and the reports were prepared promptly. Thank you for your help; no doubt I will be in touch again when other clients need capacity assessments.

Nexa Law, Bromley

Very impressed with communication and content of the report. Will definitely be using you again. Thank you.

Spire Solicitors, Norfolk

Assessor very friendly and efficient, they put me at ease very quickly with their attitude. They explained everything very concisely, and clearly. It was a pleasure to meet the Assessor. I would highly recommend Thornton & Lee, the service was first class.

Mr L, Norfolk

I was concerned my Mum would be upset during her capacity assessment but the Assessor from Thornton & Lee handled the whole situation with such respect and kindness that Mum actually enjoyed the chat. The report is detailed, comprehensive and professional. I highly recommend this firm.

Mrs M, Liverpool

A great service from start to finish. Thornton & Lee kept me informed of how everything was going. The assessment was completed in a very short time and all the relevant paperwork forwarded to the solicitors within 24hrs of the assessment. After being passed around by social services and them refusing to complete the assessment it was a huge weight off my mind to find someone who would complete it for me. Thank you for everything you have done.

Mr B, Bournemouth

We thought your service was brilliant and far better than other assessors we have used in the past. You will be getting all of our work from here on in. Many thanks and carry on the good work

Director, Estate Planner, and Fellow Member of The Society of Will Writers, Lincolnshire

I am very grateful for your help and especially for the manner in which it has been provided which I have found to be both completely professional and done with great empathy and understanding which has been invaluable to me and my family at what has been an incredibly difficult time for us.

Mr F, Essex

I contacted Thornton & Lee as I needed help to decide whether to apply for LPA or apply for a Deputyship for a relative. Solicitor fees are out of my budget so I would be applying myself. I used their LPA assessment service, which I would recommend to anyone feeling a bit stuck and unsure what route to go down!The Assessor was very supportive from the start and she made sure she had a good understanding of my family's situation before the home visit. During the home visit, the Assessor was very kind and reassuring to my relative and was also very considerate of how she was feeling during the assessment. The service includes the completion of the COP3 document (if required) which was completed very quickly and very detailed. Thornton & Lee were great to deal with, answered all my questions promptly (and I asked a lot) and had clear pricing with no hidden extras. Would recommend to anyone in a similar situation to myself.

Miss R, Gillingham

From the first email to the final report I found the Assessor was an excellent communicator and went out of her way to make the process of carrying out a Mental Capacity Assessment for my 90 year old Father straightforward and convenient. The Assessor offered an appointment date and time that was best for my Father and acted with utmost professionalism at all times. Of great importance was also the high level of kindness and patience shown especially whilst the technology of a video call was set up, which was reassuring for my Father. The report turnaround time was very efficient and the quality of the reports was exemplary, with details accurately recorded. My Father would also like to convey his thanks for the Assessor's kindness during the assessment and for making him feel at ease, which allowed him to express himself in a comfortable environment.

Mr W, Surrey

This was a seamless transaction from beginning to end. What particularly impressed me was that I was regularly kept updated when, unfortunately, our client was admitted to hospital and the assessment could not take place on the original planned date. The assessment was, however, conducted immediately after when our client was discharged from hospital. The report was issued in a very timely manner and was very comprehensive. I could not fault the service or suggest areas for improvement. You also offer video and face-to-face assessments, which is a crucial factor in the current climate. Fees and timelines were very clear and comprehensive.

Wealth Preservation Team, Greenwoods GRM, Cambridge

The overall experience was excellent. Communication with Thornton & Lee and appointment availability were easy, smooth, first class. My Assessor was thoroughly professional, she made me feel at ease, and was totally (and comfortably) in control of the process. The report was provided extremely quickly and is just perfect as far as I am concerned.

Mr Y, Nottingham

Thank you for providing me with this testamentary capacity assessment. I am very pleased with the outcome, and further, I am also very impressed with the service that you have provided, and will certainly suggest using your services to future clients, where appropriate. In respect of the contents, I am impressed by the detail, which is also a useful read for my own assessments of clients. Please thank the assessor for their time in visiting my client, and for the preparation of the report itself.

Private Client Solicitor, Essex

Excellent communication from the outset. Clearly laid out the next steps and expectations for me and my clients. “Met” the client via video link on a weekend when it was the best for them and their family. Prompt, very thorough and comprehensive report produced. The Assessor struck the right balance between empathy and getting the job done well, with a vulnerable client. The whole experience took the “dread” away from having to invoke the Golden Rule. It was simple and professional. Most of all, the clients were delighted. Having yet again failed to get the client’s GP to report on her testamentary capacity, I will now just immediately revert to Thornton & Lee so as to not waste further time in the knowledge that my client will receive an excellent service. I will definitely use them again.

Director, Hamilton Legacy, Durham

I can honestly say I've been so impressed with your service that I will be recommending my team and anyone who needs this kind of service to you. Everything exceeded my expectations. Thank you for your swiftness in getting this done for me

Chartered Legal Executive and Partner, Ellisons Solicitors, Essex

I am very impressed with the service I have experienced. When I first contacted Thornton & lee, they rang me back very quickly and was knowledgeable about the PA14 that I required, guiding me through the process. I was able to get a provisional appointment date that was not too far away. A quote was prepared rapidly and was a good price. I was kept informed throughout. The assessor was friendly and compassionate about Dad’s sensitive circumstances. The interview was carried out thoroughly and with care and consideration of Dad’s situation.I received a well written draft a couple days after the interview. Thank-you for making a difficult process efficient, easy to navigate, as well as with care and consideration of my father.  The service was so professional as well as caring.

Ms W, Private Customer, Hertfordshire

Assessors were very helpful in fitting my client in for an appointment at short notice. Communication was excellent, and the reports were prepared promptly. Thank you for your help; no doubt I will be in touch again when other clients need capacity assessments.

Nexa Law, Bromley

Very impressed with communication and content of the report. Will definitely be using you again. Thank you.

Spire Solicitors, Norfolk

Assessor very friendly and efficient, they put me at ease very quickly with their attitude. They explained everything very concisely, and clearly. It was a pleasure to meet the Assessor. I would highly recommend Thornton & Lee, the service was first class.

Mr L, Norfolk

I was concerned my Mum would be upset during her capacity assessment but the Assessor from Thornton & Lee handled the whole situation with such respect and kindness that Mum actually enjoyed the chat. The report is detailed, comprehensive and professional. I highly recommend this firm.

Mrs M, Liverpool

A great service from start to finish. Thornton & Lee kept me informed of how everything was going. The assessment was completed in a very short time and all the relevant paperwork forwarded to the solicitors within 24hrs of the assessment. After being passed around by social services and them refusing to complete the assessment it was a huge weight off my mind to find someone who would complete it for me. Thank you for everything you have done.

Mr B, Bournemouth

We thought your service was brilliant and far better than other assessors we have used in the past. You will be getting all of our work from here on in. Many thanks and carry on the good work

Director, Estate Planner, and Fellow Member of The Society of Will Writers, Lincolnshire

I am very grateful for your help and especially for the manner in which it has been provided which I have found to be both completely professional and done with great empathy and understanding which has been invaluable to me and my family at what has been an incredibly difficult time for us.

Mr F, Essex

I contacted Thornton & Lee as I needed help to decide whether to apply for LPA or apply for a Deputyship for a relative. Solicitor fees are out of my budget so I would be applying myself. I used their LPA assessment service, which I would recommend to anyone feeling a bit stuck and unsure what route to go down!The Assessor was very supportive from the start and she made sure she had a good understanding of my family's situation before the home visit. During the home visit, the Assessor was very kind and reassuring to my relative and was also very considerate of how she was feeling during the assessment. The service includes the completion of the COP3 document (if required) which was completed very quickly and very detailed. Thornton & Lee were great to deal with, answered all my questions promptly (and I asked a lot) and had clear pricing with no hidden extras. Would recommend to anyone in a similar situation to myself.

Miss R, Gillingham

From the first email to the final report I found the Assessor was an excellent communicator and went out of her way to make the process of carrying out a Mental Capacity Assessment for my 90 year old Father straightforward and convenient. The Assessor offered an appointment date and time that was best for my Father and acted with utmost professionalism at all times. Of great importance was also the high level of kindness and patience shown especially whilst the technology of a video call was set up, which was reassuring for my Father. The report turnaround time was very efficient and the quality of the reports was exemplary, with details accurately recorded. My Father would also like to convey his thanks for the Assessor's kindness during the assessment and for making him feel at ease, which allowed him to express himself in a comfortable environment.

Mr W, Surrey

This was a seamless transaction from beginning to end. What particularly impressed me was that I was regularly kept updated when, unfortunately, our client was admitted to hospital and the assessment could not take place on the original planned date. The assessment was, however, conducted immediately after when our client was discharged from hospital. The report was issued in a very timely manner and was very comprehensive. I could not fault the service or suggest areas for improvement. You also offer video and face-to-face assessments, which is a crucial factor in the current climate. Fees and timelines were very clear and comprehensive.

Wealth Preservation Team, Greenwoods GRM, Cambridge

The overall experience was excellent. Communication with Thornton & Lee and appointment availability were easy, smooth, first class. My Assessor was thoroughly professional, she made me feel at ease, and was totally (and comfortably) in control of the process. The report was provided extremely quickly and is just perfect as far as I am concerned.

Mr Y, Nottingham

Thank you for providing me with this testamentary capacity assessment. I am very pleased with the outcome, and further, I am also very impressed with the service that you have provided, and will certainly suggest using your services to future clients, where appropriate. In respect of the contents, I am impressed by the detail, which is also a useful read for my own assessments of clients. Please thank the assessor for their time in visiting my client, and for the preparation of the report itself.

Private Client Solicitor, Essex

Excellent communication from the outset. Clearly laid out the next steps and expectations for me and my clients. “Met” the client via video link on a weekend when it was the best for them and their family. Prompt, very thorough and comprehensive report produced. The Assessor struck the right balance between empathy and getting the job done well, with a vulnerable client. The whole experience took the “dread” away from having to invoke the Golden Rule. It was simple and professional. Most of all, the clients were delighted. Having yet again failed to get the client’s GP to report on her testamentary capacity, I will now just immediately revert to Thornton & Lee so as to not waste further time in the knowledge that my client will receive an excellent service. I will definitely use them again.

Director, Hamilton Legacy, Durham

I can honestly say I've been so impressed with your service that I will be recommending my team and anyone who needs this kind of service to you. Everything exceeded my expectations. Thank you for your swiftness in getting this done for me

Chartered Legal Executive and Partner, Ellisons Solicitors, Essex

I am very impressed with the service I have experienced. When I first contacted Thornton & lee, they rang me back very quickly and was knowledgeable about the PA14 that I required, guiding me through the process. I was able to get a provisional appointment date that was not too far away. A quote was prepared rapidly and was a good price. I was kept informed throughout. The assessor was friendly and compassionate about Dad’s sensitive circumstances. The interview was carried out thoroughly and with care and consideration of Dad’s situation.I received a well written draft a couple days after the interview. Thank-you for making a difficult process efficient, easy to navigate, as well as with care and consideration of my father.  The service was so professional as well as caring.

Ms W, Private Customer, Hertfordshire

Assessors were very helpful in fitting my client in for an appointment at short notice. Communication was excellent, and the reports were prepared promptly. Thank you for your help; no doubt I will be in touch again when other clients need capacity assessments.

Nexa Law, Bromley

Very impressed with communication and content of the report. Will definitely be using you again. Thank you.

Spire Solicitors, Norfolk

Assessor very friendly and efficient, they put me at ease very quickly with their attitude. They explained everything very concisely, and clearly. It was a pleasure to meet the Assessor. I would highly recommend Thornton & Lee, the service was first class.

Mr L, Norfolk

I was concerned my Mum would be upset during her capacity assessment but the Assessor from Thornton & Lee handled the whole situation with such respect and kindness that Mum actually enjoyed the chat. The report is detailed, comprehensive and professional. I highly recommend this firm.

Mrs M, Liverpool

A great service from start to finish. Thornton & Lee kept me informed of how everything was going. The assessment was completed in a very short time and all the relevant paperwork forwarded to the solicitors within 24hrs of the assessment. After being passed around by social services and them refusing to complete the assessment it was a huge weight off my mind to find someone who would complete it for me. Thank you for everything you have done.

Mr B, Bournemouth

We thought your service was brilliant and far better than other assessors we have used in the past. You will be getting all of our work from here on in. Many thanks and carry on the good work

Director, Estate Planner, and Fellow Member of The Society of Will Writers, Lincolnshire

I am very grateful for your help and especially for the manner in which it has been provided which I have found to be both completely professional and done with great empathy and understanding which has been invaluable to me and my family at what has been an incredibly difficult time for us.

Mr F, Essex

I contacted Thornton & Lee as I needed help to decide whether to apply for LPA or apply for a Deputyship for a relative. Solicitor fees are out of my budget so I would be applying myself. I used their LPA assessment service, which I would recommend to anyone feeling a bit stuck and unsure what route to go down!The Assessor was very supportive from the start and she made sure she had a good understanding of my family's situation before the home visit. During the home visit, the Assessor was very kind and reassuring to my relative and was also very considerate of how she was feeling during the assessment. The service includes the completion of the COP3 document (if required) which was completed very quickly and very detailed. Thornton & Lee were great to deal with, answered all my questions promptly (and I asked a lot) and had clear pricing with no hidden extras. Would recommend to anyone in a similar situation to myself.

Miss R, Gillingham

From the first email to the final report I found the Assessor was an excellent communicator and went out of her way to make the process of carrying out a Mental Capacity Assessment for my 90 year old Father straightforward and convenient. The Assessor offered an appointment date and time that was best for my Father and acted with utmost professionalism at all times. Of great importance was also the high level of kindness and patience shown especially whilst the technology of a video call was set up, which was reassuring for my Father. The report turnaround time was very efficient and the quality of the reports was exemplary, with details accurately recorded. My Father would also like to convey his thanks for the Assessor's kindness during the assessment and for making him feel at ease, which allowed him to express himself in a comfortable environment.

Mr W, Surrey

This was a seamless transaction from beginning to end. What particularly impressed me was that I was regularly kept updated when, unfortunately, our client was admitted to hospital and the assessment could not take place on the original planned date. The assessment was, however, conducted immediately after when our client was discharged from hospital. The report was issued in a very timely manner and was very comprehensive. I could not fault the service or suggest areas for improvement. You also offer video and face-to-face assessments, which is a crucial factor in the current climate. Fees and timelines were very clear and comprehensive.

Wealth Preservation Team, Greenwoods GRM, Cambridge

The overall experience was excellent. Communication with Thornton & Lee and appointment availability were easy, smooth, first class. My Assessor was thoroughly professional, she made me feel at ease, and was totally (and comfortably) in control of the process. The report was provided extremely quickly and is just perfect as far as I am concerned.

Mr Y, Nottingham

Thank you for providing me with this testamentary capacity assessment. I am very pleased with the outcome, and further, I am also very impressed with the service that you have provided, and will certainly suggest using your services to future clients, where appropriate. In respect of the contents, I am impressed by the detail, which is also a useful read for my own assessments of clients. Please thank the assessor for their time in visiting my client, and for the preparation of the report itself.

Private Client Solicitor, Essex

Excellent communication from the outset. Clearly laid out the next steps and expectations for me and my clients. “Met” the client via video link on a weekend when it was the best for them and their family. Prompt, very thorough and comprehensive report produced. The Assessor struck the right balance between empathy and getting the job done well, with a vulnerable client. The whole experience took the “dread” away from having to invoke the Golden Rule. It was simple and professional. Most of all, the clients were delighted. Having yet again failed to get the client’s GP to report on her testamentary capacity, I will now just immediately revert to Thornton & Lee so as to not waste further time in the knowledge that my client will receive an excellent service. I will definitely use them again.

Director, Hamilton Legacy, Durham

I can honestly say I've been so impressed with your service that I will be recommending my team and anyone who needs this kind of service to you. Everything exceeded my expectations. Thank you for your swiftness in getting this done for me

Chartered Legal Executive and Partner, Ellisons Solicitors, Essex

I am very impressed with the service I have experienced. When I first contacted Thornton & lee, they rang me back very quickly and was knowledgeable about the PA14 that I required, guiding me through the process. I was able to get a provisional appointment date that was not too far away. A quote was prepared rapidly and was a good price. I was kept informed throughout. The assessor was friendly and compassionate about Dad’s sensitive circumstances. The interview was carried out thoroughly and with care and consideration of Dad’s situation.I received a well written draft a couple days after the interview. Thank-you for making a difficult process efficient, easy to navigate, as well as with care and consideration of my father.  The service was so professional as well as caring.

Ms W, Private Customer, Hertfordshire

Assessors were very helpful in fitting my client in for an appointment at short notice. Communication was excellent, and the reports were prepared promptly. Thank you for your help; no doubt I will be in touch again when other clients need capacity assessments.

Nexa Law, Bromley

Very impressed with communication and content of the report. Will definitely be using you again. Thank you.

Spire Solicitors, Norfolk

Assessor very friendly and efficient, they put me at ease very quickly with their attitude. They explained everything very concisely, and clearly. It was a pleasure to meet the Assessor. I would highly recommend Thornton & Lee, the service was first class.

Mr L, Norfolk

I was concerned my Mum would be upset during her capacity assessment but the Assessor from Thornton & Lee handled the whole situation with such respect and kindness that Mum actually enjoyed the chat. The report is detailed, comprehensive and professional. I highly recommend this firm.

Mrs M, Liverpool

A great service from start to finish. Thornton & Lee kept me informed of how everything was going. The assessment was completed in a very short time and all the relevant paperwork forwarded to the solicitors within 24hrs of the assessment. After being passed around by social services and them refusing to complete the assessment it was a huge weight off my mind to find someone who would complete it for me. Thank you for everything you have done.

Mr B, Bournemouth

We thought your service was brilliant and far better than other assessors we have used in the past. You will be getting all of our work from here on in. Many thanks and carry on the good work

Director, Estate Planner, and Fellow Member of The Society of Will Writers, Lincolnshire

I am very grateful for your help and especially for the manner in which it has been provided which I have found to be both completely professional and done with great empathy and understanding which has been invaluable to me and my family at what has been an incredibly difficult time for us.

Mr F, Essex

I contacted Thornton & Lee as I needed help to decide whether to apply for LPA or apply for a Deputyship for a relative. Solicitor fees are out of my budget so I would be applying myself. I used their LPA assessment service, which I would recommend to anyone feeling a bit stuck and unsure what route to go down!The Assessor was very supportive from the start and she made sure she had a good understanding of my family's situation before the home visit. During the home visit, the Assessor was very kind and reassuring to my relative and was also very considerate of how she was feeling during the assessment. The service includes the completion of the COP3 document (if required) which was completed very quickly and very detailed. Thornton & Lee were great to deal with, answered all my questions promptly (and I asked a lot) and had clear pricing with no hidden extras. Would recommend to anyone in a similar situation to myself.

Miss R, Gillingham

From the first email to the final report I found the Assessor was an excellent communicator and went out of her way to make the process of carrying out a Mental Capacity Assessment for my 90 year old Father straightforward and convenient. The Assessor offered an appointment date and time that was best for my Father and acted with utmost professionalism at all times. Of great importance was also the high level of kindness and patience shown especially whilst the technology of a video call was set up, which was reassuring for my Father. The report turnaround time was very efficient and the quality of the reports was exemplary, with details accurately recorded. My Father would also like to convey his thanks for the Assessor's kindness during the assessment and for making him feel at ease, which allowed him to express himself in a comfortable environment.

Mr W, Surrey

This was a seamless transaction from beginning to end. What particularly impressed me was that I was regularly kept updated when, unfortunately, our client was admitted to hospital and the assessment could not take place on the original planned date. The assessment was, however, conducted immediately after when our client was discharged from hospital. The report was issued in a very timely manner and was very comprehensive. I could not fault the service or suggest areas for improvement. You also offer video and face-to-face assessments, which is a crucial factor in the current climate. Fees and timelines were very clear and comprehensive.

Wealth Preservation Team, Greenwoods GRM, Cambridge

The overall experience was excellent. Communication with Thornton & Lee and appointment availability were easy, smooth, first class. My Assessor was thoroughly professional, she made me feel at ease, and was totally (and comfortably) in control of the process. The report was provided extremely quickly and is just perfect as far as I am concerned.

Mr Y, Nottingham

Thank you for providing me with this testamentary capacity assessment. I am very pleased with the outcome, and further, I am also very impressed with the service that you have provided, and will certainly suggest using your services to future clients, where appropriate. In respect of the contents, I am impressed by the detail, which is also a useful read for my own assessments of clients. Please thank the assessor for their time in visiting my client, and for the preparation of the report itself.

Private Client Solicitor, Essex

Excellent communication from the outset. Clearly laid out the next steps and expectations for me and my clients. “Met” the client via video link on a weekend when it was the best for them and their family. Prompt, very thorough and comprehensive report produced. The Assessor struck the right balance between empathy and getting the job done well, with a vulnerable client. The whole experience took the “dread” away from having to invoke the Golden Rule. It was simple and professional. Most of all, the clients were delighted. Having yet again failed to get the client’s GP to report on her testamentary capacity, I will now just immediately revert to Thornton & Lee so as to not waste further time in the knowledge that my client will receive an excellent service. I will definitely use them again.

Director, Hamilton Legacy, Durham

I can honestly say I've been so impressed with your service that I will be recommending my team and anyone who needs this kind of service to you. Everything exceeded my expectations. Thank you for your swiftness in getting this done for me

Chartered Legal Executive and Partner, Ellisons Solicitors, Essex

I am very impressed with the service I have experienced. When I first contacted Thornton & lee, they rang me back very quickly and was knowledgeable about the PA14 that I required, guiding me through the process. I was able to get a provisional appointment date that was not too far away. A quote was prepared rapidly and was a good price. I was kept informed throughout. The assessor was friendly and compassionate about Dad’s sensitive circumstances. The interview was carried out thoroughly and with care and consideration of Dad’s situation.I received a well written draft a couple days after the interview. Thank-you for making a difficult process efficient, easy to navigate, as well as with care and consideration of my father.  The service was so professional as well as caring.

Ms W, Private Customer, Hertfordshire

Assessors were very helpful in fitting my client in for an appointment at short notice. Communication was excellent, and the reports were prepared promptly. Thank you for your help; no doubt I will be in touch again when other clients need capacity assessments.

Nexa Law, Bromley

Very impressed with communication and content of the report. Will definitely be using you again. Thank you.

Spire Solicitors, Norfolk

Assessor very friendly and efficient, they put me at ease very quickly with their attitude. They explained everything very concisely, and clearly. It was a pleasure to meet the Assessor. I would highly recommend Thornton & Lee, the service was first class.

Mr L, Norfolk

I was concerned my Mum would be upset during her capacity assessment but the Assessor from Thornton & Lee handled the whole situation with such respect and kindness that Mum actually enjoyed the chat. The report is detailed, comprehensive and professional. I highly recommend this firm.

Mrs M, Liverpool

A great service from start to finish. Thornton & Lee kept me informed of how everything was going. The assessment was completed in a very short time and all the relevant paperwork forwarded to the solicitors within 24hrs of the assessment. After being passed around by social services and them refusing to complete the assessment it was a huge weight off my mind to find someone who would complete it for me. Thank you for everything you have done.

Mr B, Bournemouth

We thought your service was brilliant and far better than other assessors we have used in the past. You will be getting all of our work from here on in. Many thanks and carry on the good work

Director, Estate Planner, and Fellow Member of The Society of Will Writers, Lincolnshire

I am very grateful for your help and especially for the manner in which it has been provided which I have found to be both completely professional and done with great empathy and understanding which has been invaluable to me and my family at what has been an incredibly difficult time for us.

Mr F, Essex

I contacted Thornton & Lee as I needed help to decide whether to apply for LPA or apply for a Deputyship for a relative. Solicitor fees are out of my budget so I would be applying myself. I used their LPA assessment service, which I would recommend to anyone feeling a bit stuck and unsure what route to go down!The Assessor was very supportive from the start and she made sure she had a good understanding of my family's situation before the home visit. During the home visit, the Assessor was very kind and reassuring to my relative and was also very considerate of how she was feeling during the assessment. The service includes the completion of the COP3 document (if required) which was completed very quickly and very detailed. Thornton & Lee were great to deal with, answered all my questions promptly (and I asked a lot) and had clear pricing with no hidden extras. Would recommend to anyone in a similar situation to myself.

Miss R, Gillingham

From the first email to the final report I found the Assessor was an excellent communicator and went out of her way to make the process of carrying out a Mental Capacity Assessment for my 90 year old Father straightforward and convenient. The Assessor offered an appointment date and time that was best for my Father and acted with utmost professionalism at all times. Of great importance was also the high level of kindness and patience shown especially whilst the technology of a video call was set up, which was reassuring for my Father. The report turnaround time was very efficient and the quality of the reports was exemplary, with details accurately recorded. My Father would also like to convey his thanks for the Assessor's kindness during the assessment and for making him feel at ease, which allowed him to express himself in a comfortable environment.

Mr W, Surrey

This was a seamless transaction from beginning to end. What particularly impressed me was that I was regularly kept updated when, unfortunately, our client was admitted to hospital and the assessment could not take place on the original planned date. The assessment was, however, conducted immediately after when our client was discharged from hospital. The report was issued in a very timely manner and was very comprehensive. I could not fault the service or suggest areas for improvement. You also offer video and face-to-face assessments, which is a crucial factor in the current climate. Fees and timelines were very clear and comprehensive.

Wealth Preservation Team, Greenwoods GRM, Cambridge

The overall experience was excellent. Communication with Thornton & Lee and appointment availability were easy, smooth, first class. My Assessor was thoroughly professional, she made me feel at ease, and was totally (and comfortably) in control of the process. The report was provided extremely quickly and is just perfect as far as I am concerned.

Mr Y, Nottingham

Thank you for providing me with this testamentary capacity assessment. I am very pleased with the outcome, and further, I am also very impressed with the service that you have provided, and will certainly suggest using your services to future clients, where appropriate. In respect of the contents, I am impressed by the detail, which is also a useful read for my own assessments of clients. Please thank the assessor for their time in visiting my client, and for the preparation of the report itself.

Private Client Solicitor, Essex

Excellent communication from the outset. Clearly laid out the next steps and expectations for me and my clients. “Met” the client via video link on a weekend when it was the best for them and their family. Prompt, very thorough and comprehensive report produced. The Assessor struck the right balance between empathy and getting the job done well, with a vulnerable client. The whole experience took the “dread” away from having to invoke the Golden Rule. It was simple and professional. Most of all, the clients were delighted. Having yet again failed to get the client’s GP to report on her testamentary capacity, I will now just immediately revert to Thornton & Lee so as to not waste further time in the knowledge that my client will receive an excellent service. I will definitely use them again.

Director, Hamilton Legacy, Durham

← Back